Globalization, automation, digitalization and changes in workforce patterns over the past five years, and most recently due to the COVID-19 pandemic, have made rapid business transformation a necessity for organizations to change the way they think and act to keep pace with developments. In this training program, participants obtain the skills necessary to manage change by developing critical skills and familiarizing themselves with the tools to implement change accurately and smoothly, thus positively impacting the organization's growth and success, as well as its ability to remain competitive in the field of business.

"Finance for Non-Finance Professionals" is an extensive 4-day program, with condensed and engaging sessions totalling 7 hours each day, specifically oriented towards degree-educated professionals from varied industries, the programme is ideal for those in non-financial positions and who seek to bolster their financial literacy. This comprehensive program is meticulously designed to demystify the world of finance for participants, fostering a proficiency that enables them to decipher and utilise financial information for strategic advantage. Over the course of these four days, participants will engage with financial principles and analysis techniques tailored to extend their expertise beyond their specific specialties, thereby equipping them with the understanding crucial for holistic and informed decision-making processes.

Wealth management is an art based on the quality of financial advice provided by qualified advisors who can develop and implement the most appropriate strategy for each client based on their needs, future expectations, and risk tolerance. This training program is designed to develop participants' skills in financial planning and setting investment objectives for managing clients' assets, in addition to financial consulting skills to analyze investments and investment products available in the market and provide the most appropriate solutions and products to meet clients' needs, their future expectations, and attain their financial goals.

Elevate your financial leadership with our transformative AI training program. Discover how AI is reshaping finance through real-world examples and case studies, equipping you to identify and leverage AI within your organization. Learn to craft strategic AI integration plans by analysing your operations for optimal deployment areas. Tackle ethical, privacy, and security challenges head-on with comprehensive compliance strategies. Lead your organization through cultural shifts to embrace AI, enhancing decision-making, risk management, operational efficiency, and customer satisfaction. Finally, prepare for the future with an action plan that keeps you ahead of emerging AI trends and technologies. This program is your gateway to becoming an AI-savvy leader in the financial sector.

Future Financial Leadership Program (FFLP) is one of the Financial Academy’s initiatives that aim at achieving the Saudi Vision 2030, by developing a squad of competent leaders who will lead future development of financial sector, based on the objectives of the Financial Sector Development Program (FSDP).

This training program aims to prepare participants with the knowledge and skills necessary to pass the Insurance Foundations Professional Exam (IFCE). This exam is mandatory for all employees of the insurance sector in the Saudi market. During this program, the participant will learn about the elements of insurance and the principles associated with them. This program also highlights the main functions of insurance companies and the products they provide to protect individuals and companies from the risks they are exposed to.

Due to the special features of financing contracts related to credit risk, collectors need to be proficient in using credit loss forecasting tools to categorize customer debts according to international standards. This program presents the most important principles, tools, and methods for collecting financial receivables and debts before they become faltering, and the collection strategy when they turn into distressed debts. Moreover, it covers the behavioral and negotiating skills collectors need, as well as the steps and methods of debt collection associated with the field of financial leasing contracts.

This training program provides participants with knowledge and skills related to the insurance claims department and its functions, claims philosophy, various types of reserves, as well as a review of methods for combating fraud in insurance claims, unwarranted overpayments of claims amounts, estimating the claims provision, as well as describing the role of reinsurance in managing catastrophic claims.

Customer service is very important to business success as it requires knowing yourself before knowing the customer as well as knowing the processes and techniques to build strong customer relationships. Excellent customer service is not an optional thing but an urgent necessity. When you deal with your customers exceptionally, they become an effective marketing tool for business. The program focuses heavily on the behaviors and social aspects of customer service through the practice of communication skills techniques in addition to understanding and using different aspects of behavior and body language to ensure positive and successful customer interaction.

GCC BDI is the leading organization in the region for board directors, BDI has a strong values-based and ethical corporate culture. As well as focusing on employee training and development on personal and career growth and instilling corporate values and work ethics in them. This training program focuses on the board’s role in risk oversight, risk governance structures, risk appetite and balancing risk and opportunity, incorporating strategic risk thinking into strategy, effective Enterprise Risk Management and disclosure, and embedding a risk culture.

You've probably heard of the term "Block chain", right? but you don't really know how it works? What are its applications? Many people refer to Block chain technology as the "The Internet of Money", also it has been one of the fastest growing information technologies of the past decade. Therefore, this training program is designed to cover the fundamentals of Block Chain and its applications, as well as the challenges and risks involved with its various applications.

This program is designed to introduce the ethics of financial transactions in Islamic banking, in addition to acquiring basic knowledge of Islamic banking transactions by identifying the Shari’a regulations for financial transactions, and banking services with Shari’a compliant. The program enables participants to gain the ability to distinguish the characteristics of an Islamic bank from a conventional bank, as well as learn about the principles and characteristics of accounting standards for Islamic financial transactions and operations in accordance with Shari’a regulations.

Marketing concepts have developed rapidly, this development has given great interest to the promotional and sales tools that support them. With the development of communication technology, the focus was on the phone as a sales tool to achieve an increase in the volume of sales. The Tele sales Skills Program focuses on the practical aspects of how to use the telephone as a sales tool to achieve the marketing objectives of organizations. The program also addresses the best technical practices in using the telephone and important commandments to improve the performance of tele sales operators.

Increasing competition has forced businesses to think carefully about deepening and improving their relationship with customers. Customer experience is the driver of organizations transformation and business development. This program focuses on developing and refining the skills of employees to improve the customer experience at all stages of engagement with the customer. The program also covers how to develop a basic model for improving customer experience that ensure customer satisfaction and loyalty, which results in increasing the organization's market share and maximizing its profits, in addition to developing a positive customer experience culture within the organization at all customer touchpoints.

This training program aims to prepare participants with the knowledge and skills necessary to pass the exam for International Introduction to Securities and Investment- (CME-1A), This exam is mandatory by the Capital Market Authority that is provided in cooperation with the Chartered Institute for Securities & Investment (CISI) to those who wish to work in the capital markets. This training program covers several related topics such as introduction to the financial services sector, the economic environment, assets and capital markets, investment funds, regulations, and ethical principles as well as other financial products.

In today's dynamic and competitive business landscape, leadership excellence and strategic thinking are paramount for senior executives. This course has been meticulously designed to empower CEOs and top-level executives with the knowledge, skills, and insights necessary to navigate the complexities of modern leadership successfully. Over the five intensive days, we will embark on a transformative journey, delving into the core principles of visionary leadership, strategic planning, effective decision-making, financial acumen, ethical leadership, and governance best practices. Through engaging lectures, interactive discussions, practical exercises, and real-world case studies, you will not only enhance your leadership capabilities but also gain the strategic prowess required to lead your organisation toward sustainable growth and success.

One of the basic skills needed to carry out daily tasks professionally is the ability to use Microsoft Excel to manage and create equations and statistics. This training program is designed to provide participants with the knowledge and skills necessary to use advanced technologies in Excel efficiently and effectively.

Dive into the dynamic world of financial technology with our comprehensive Fintech Bootcamp and Hackathon, designed for forward-thinking professionals eager to master the digital transformation reshaping the financial industry. This intensive program offers a unique blend of theoretical knowledge and practical experience, guiding participants through the intricacies of fintech innovations, data analytics, regulatory frameworks, and much more. From exploring the genesis and disruptive forces of the fintech revolution to mastering the latest in data analytics, AI, and regulatory frameworks, our curriculum is designed to empower you with the knowledge and skills crucial for crafting cutting-edge financial solutions. Distinguished by its comprehensive approach, the bootcamp covers a wide array of topics including NeoBanking, Embedded Finance, digital transformation strategies, and the nuances of Agile management, all tailored to the specific needs and regulatory conditions of the MENA region and beyond. Participants will have the unparalleled opportunity to learn from seasoned industry experts, engage in real-world case studies, and apply their learnings in a dynamic hackathon environment, culminating in the chance to pitch innovative fintech solutions to potential investors. Whether you aim to elevate your career, pivot to a fintech specialization, or launch a startup, our bootcamp offers the tools, insights, and network to propel you to the forefront of financial innovation. Join us to unlock a world of opportunities in the fintech domain, where you'll not only gain a competitive edge as well as becoming a part of an elite community driving the future of finance. Register now to redefine your career and shape the next wave of fintech innovation.

With the growing competition in today's world, "customer service" is one of the most important factors that determine the extent to which organizations succeed in developing and maintaining business. This program is designed to familiarize participants with the “customer service” skills needed to deliver a unique and distinct “customer experience”; It includes understanding customer expectations, meeting their needs to ensure their satisfaction, and earning their loyalty. Giving them a comprehensive perception of customer service culture in successful companies. The program also addresses the legislative and regulatory environment that governs the relationship of insurance companies to their customers.

Communication is the basis of success, the greater the ability to communicate effectively, the greater the chances of success in work and personal life. This training program is designed to improve and develop the verbal and nonverbal communication skills of employees, and to provide participants with communication skills to achieve the goals of the communication process, in addition to developing the skills of listening, presentation, recitation and feedback, and understanding the purposes of body language to enhance the communication process.

The spread of the Covid-19 virus and the need for financial stability in light of the various financial crises have affected the increase in the demand for purchasing protection and saving insurance products, which made it necessary for insurance companies to market insurance products that meet the special needs of individuals and companies. Through this program, the participant will learn about protection and savings products with an investment component, the individual and group products so that he can identify the most suitable clients for this type of product and succeed in marketing the most suitable products for those clients. Moreover, he will gain the necessary knowledge for enhancing his understanding of protection and savings insurance underwriting.

Unlock your potential to lead and inspire with The Financial Academy's Emerging Leader Program (ELP), tailored for ambitious professionals ready to leave a lasting impact. ELP encapsulates the core of transformative leadership by blending interactive sessions with actionable insights, aiming to develop a growth mindset, master strategic communication, and exert powerful influence. This journey of self-discovery encompasses engaging lectures, in-depth case studies, and personalized coaching, all designed to arm you with vital leadership skills for today's ever-evolving financial sector. ELP not only boosts your confidence to lead but also encourages you to inspire others. The program developed in partnership with the Center for Creative Leadership, the program is a lighthouse for those determined to redefine norms, foster innovation, and steer teams toward unparalleled success. Embrace the future as a visionary leader who navigates with precision, energizes with actions, and turns obstacles into opportunities. Embark on your leadership journey—enroll in the Emerging Leader Program today.

People with high intelligence and mental abilities may not necessarily be successful in life. It is essential to possess emotional intelligence, or the ability to control feelings and emotions, in order to be successful and achieve personal development. The objective of this program is to provide participants with emotional intelligence skills that will enable them to understand their feelings, regulate them, deal with them positively, master communication, possess emotional competence, and get rid of negative emotions.

Customers are the real wealth and capital of business organizations today. The real competitive advantage in the market is how many customers you own and your ability to maintain them. Therefore, customer centricity has become of paramount importance through customer service and excellent communication with them professionally. The program focuses on fostering a customer-centric culture by understanding customer needs and expectations aiming to make appropriate changes and thereby exceeding their expectations, delivering an outstanding customer experience and creating a long-term relationship, along with understanding the benefits of customer centric performance.

Corporate governance is simply about how we run our businesses to ensure they are run properly, fairly and in the interests of all key stakeholders. Boards of directors are responsible for the governance of their companies, but all employees need to be aware of their roles and responsibilities and apply the policies, procedures and guidelines which the board sets out for them. This training program explores the roles played by the shareowners, boards, directors, executive managers and other stakeholders.

There is a Chinese proverb that says: Behind every capable person there are capable people. Collaboration is a vital part of personal and professional life, so learning team development and organizational culture is a great start to a better future. This training program is designed to provide participants with the concept of team work, the mechanisms for building it, the importance of developing the group spirit among the participants, and mechanisms for increasing the degree of team cohesion, rooting group values and unifying the vision among team members, which increases the effectiveness of work teams and reduces friction and conflict between teams within the organization through Unity of vision and goals and achieving more effective results.

Derivatives in finance are contracts that derives its value from the performance of an underlying asset, that could be an equity, interest rate, currencies, credit instrument, market indices or commodity It is used for the purpose of hedging or speculation. This training program covers the basic principles of financial derivatives and their different types, the underlying assets, the risks associated with them and their mechanism of action. In addition to the governance of derivatives and the related regulations and rules, and the extent of the impact of derivative contracts on the financial market, positively or negatively.

GCC BDI has launched the Diploma in Directorship Program, The Director’s Diploma Award is a professional designation conferred by the GCC Board Directors Institute and the Financial Academy. Achieving the award of Diploma in Board Directorship, means that a Director has demonstrated an internationally accepted level of application of knowledge and skills as it pertains to board performance. As the Diploma in Board Directorship encourages participants to develop their skills and to fulfill their role as board directors, in addition to equipping a director with an award of Diploma in Board Directorship to make a valuable contribution to any Board. This module explores the need for board leadership, key roles and relationships, leadership skills, culture and reputation.

Risk management in insurance companies is an essential element of management and accountability, as it is a method and approach applied to all company departments to increase the effectiveness of corporate governance and compliance systems, which supports the achievement of strategic goals by identifying, analyzing, evaluating and prioritizing and monitoring risks to help ensure the sustainability of the company’s work and enable it to achieve its objectives. A main focus of this program is to identify risk management, its stages, and various tools for risk management as well as to review the legal framework for risk management in the Saudi insurance sector and to learn how to prepare an emergency plan for management of business continuity and crises.

GCC BDI is the leading organization in the region for board directors, BDI has a strong values-based and ethical corporate culture. As well as focusing on employee training and development on personal and career growth and instilling corporate values and work ethics in them. This workshop will explore the board’s role in setting the strategic vision and direction for the organization, the importance of strategic thinking and creating competitive advantage, innovation and the latest technological trends.

Setting goals and objectives is very essential for successful people. Planning and prioritizing one’s day are two key skills needed to be successful and add value to an organization. Time is one of our most valuable resources, yet we don’t always manage it as effectively as we could. If not managed properly, it will lead to a stressful working environment that prevents you from being successful and achieving your goals. Participants in this training program will learn how to prioritize and plan their time effectively, as well as how to use their communication skills to influence those around them. They will also learn how to manage meetings and delegation with success.

Analyzing statistics and creating reports that help in decision-making is one of the most important things in the business world, and Microsoft Power BI is one of the most important tools for analysis and decision support, as it gives decision makers a comprehensive view of important and critical data in the organization, through a set of integrated services that Analyze, share, and transform data into interactive dashboards and reports. This training program is designed to provide participants with the knowledge and skills needed to design and build scalable data models, filter, transform and process data, learn how to create dashboards, create and optimize reports, and configure and manage workspaces.

Presentation skills are a very important part of the business ecosystem. Whether internally, aimed at making a point of view to co-workers, or externally to persuade and influence stakeholders, it is a skill used daily in all walks of life. The Presentation Skills program focuses on several capabilities that contribute to building a positive interaction with the target audience. The program covers the most important concepts and practical methods in the process of preparing and organizing the presentation, in addition to knowing the impact of body language on the success of the presentation.

Corporate governance is simply about how we run our businesses to ensure they are run properly, fairly and in the interests of all key stakeholders. Boards of directors are responsible for the governance of their companies, but all employees need to be aware of their roles and responsibilities and apply the policies, procedures and guidelines which the board sets out for them. This module examines the role, authority, legal responsibilities of an effective director and the relationship between board performance and its structure, composition and membership.

The concerned authorities issued several laws and regulations to combat forgery in documents and signatures to protect organizations against the various risks relating to the receipt and handling of forged documents and cheques. This program is designed to familiarize the participants with the concept of forgery of documents and their signatures, the different types of forgery, its methods and means of combating it in financial institutions.

It is no surprise that fraud has accompanied insurance since its inception, but the origins of this practice and the method by which it operates have evolved over time, and numbers of insurance fraud incidents have recently increased. This program is designed to provide candidates with a proper understanding of; fraud, its types, its indicators, methods of Fraud detection, investigation and prevention, different tools available to counter fraud in different lines of business in insurance.

Claims Settlement of the Cooperative Health Insurance is one of the most important risk management and customer acquisition tools in the insurance sector. The program is designed to provide participants with the knowledge and skills to undertake the health insurance claims handling process including notification, assessment, settlement, financial factors, and associated legal background. It also reviews and estimates claims reserves, including Outstanding Reserves and IBNR.

The Associate, Life Management Institute (ALMI) awarded by Life Office Management Association (LOMA) is a global professional qualification that focuses on knowledge and skills relevant to the insurance industry and the financial services sector, in addition to being a standard of excellence in preparing industry experts. Principles of Insurance- LOMA 280 one of the subjects required to obtain the fellowship, it covers many modules such as principles of insurance, the process of becoming insured, and the policyowner’s contractual rights. The course includes information on the features of individual and group life insurance, health insurance, and annuity products.

The Associate, Life Management Institute (ALMI) awarded by Life Office Management Association (LOMA) is a global professional qualification that focuses on knowledge and skills relevant to the insurance industry and the financial services sector, in addition to being a standard of excellence in preparing industry experts. Insurance Administration- LOMA 301 one of the subjects required to obtain the fellowship, it covers many modules such as individual and group life coverages, in addition to focusing on underwriting, reinsurance, claims, and customer service.

This training program aims to prepare participants with the knowledge and skills necessary to pass the mandatory professional exam for the credit advisor, which is intended for all employees of service delivery channels, customer care, & financing preparation in the banking & finance sectors This program is designed to familiarize participants with all financing products, instructions for providing a real estate/mortgage financing product, the mechanism for obtaining financing, the main steps, & documents for obtaining financing products, highlighting the Saudi company for credit Information & the credit report form, in addition to the operational & credit risks that customers may be exposed to, & how to manage those risks. Objectives, their nature, principles of conduct and work ethics, as well as a review of the relevant laws & regulations, which enable them to perform their duties towards customers & the beneficiary professionally & responsibly.

The Certificate in Insurance is a core qualification for staff working across all sectors of insurance. This Certificate develops core knowledge of the key disciplines needed through covering basic general insurance principles including the regulatory environment, key disciplines of underwriting and claims, in addition to popular insurance products. Insurance Broking Fundamentals (I10) counts towards achieving the Certificate in Insurance, which provides participants with the required knowledge and skills for the roles and responsibilities of insurance broking organizations, including Their interaction with insurers and clients; in addition to regulatory and financial issues affecting them.

Having the ability to communicate and deal with people with disabilities is one of the most important skills that all frontline employees in financial institutions must possess, in a way that enhances the humanitarian role of those institutions towards their clients of people with disabilities, and contributes to facilitating ways to provide financial services to this group of society and establish fairness among all segments of society. This training program covers several topics, the most important of which is the concept of people with disabilities, and the instructions of the Central Bank related to the services provided in financial institutions for them, as well as the skills of dealing and communication and the mechanism of welcoming them.

Innovative thinking and planning are among the most important tasks in the business system. Innovation is an urgent necessity for continuity and growth. This program focuses on identifying the strengths, weaknesses, opportunities, and threats facing the organization. In addition to defining goals, how to formulate them and building plans according to the administrative level, identifying the elements of the planning process and integrating innovative thinking in the planning stages to ensure creative results.

The Diploma in Insurance is a technical and supervisory qualification for insurance staff working across all sectors of the industry, and the logical progression from the Certificate in Insurance. The Diploma will provide you with a firm understanding of insurance fundamentals and will enable you to build towards advanced technical knowledge, thereby ensuring you have the means to function effectively in a challenging environment. Insurance Broking Practice (M81) unit counts towards a Diploma in Insurance, it may also count towards the Advanced Diploma in Insurance. This training program provides participants with knowledge and understanding of the wide range of technical skills required by a professional insurance broker. In addition, they will learn how to handle clients professionally.