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3 Reviews
Register now for the Insurance Claims Practices Program to gain knowledge and skills related to the insurance claims department and its functions.
3 Reviews
This training program provides participants with knowledge and skills related to the insurance claims department and its functions, claims philosophy, various types of reserves, as well as a review of methods for combating fraud in insurance claims, unwarranted overpayments of claims amounts, estimating the claims provision, as well as describing the role of reinsurance in managing catastrophic claims.
Insurance
Claims
Collection and Recovery +4
Claims
Collection and Recovery
Customer Care
Loss Adjustment/ Assessors
Sales and Distribution / Intermediaries
Underwriting
Operations
Not Exist
Lecture
Brainstroming +2
Lecture
Brainstroming
Practical Implementation
Dialogue Teams
Pre Exam
Post Exam
Purchase Program
( 0)Available
To preview individual and groups discount policy, Click Here
This provides you with the opportunity to select the available times that suit you best for participation in our program. These times represent slots during which we are ready to welcome you and provide assistance and guidance.
Online Training
The objectives and the importance of the claims department
Claims department organizational structure
The legal requirements of the claim
Main functions at claims department
Online Training
Standard coverages for insurance policies
The parties to the claim (first, second, third)
Insurance claim forms for a number of insurance policies with case studies
Deductible amounts and how to apply them
Claims settlement methods
Cash payment with case studies
Repair with case studies
Replacement with case studies
Reinstatement with case studies
Definition of quality and its dimensions
Quality standards
Focus on the customer
Handling complaints efficiently
Training employees to apply quality standards
Online Training
Fraud definition
Internal and external fraud
Fraud Indications in various types of claims
Combating fraud in various types of claims
Claims Leakage
Online Training
Stakeholders in claims department
Negotiating environment
Negotiation criteria
Planning for effective negotiation outcomes
Contents of the negotiation plan
Best practices in negotiation based on the principle of (Win-Win)
Online Training
Technical claims reserve calculation
Incurred but not reported claim reserve IBNR
Online Training
Introduction to reinsurance
Types of reinsurance treaties
The importance of reinsurance in handling catastrophic claims
Recognize the role of the claims department in the operations of insurance companies to maintain the profitability of companies.
Understand the claims operations cycle of data collection and analysis, handling claims and investigating claims to ensure that quality requirements are met.
Understanding of the regulations and procedures to ensure the identification of suspicious claims fraudulent for various types of insurance and identification of cases of claims Leakage.
The ability to manage relationships with stakeholders using the best negotiating practices relating to files and claims cases.
Identify how to Create a claim reserve, calculate the loss ratio and the role of reinsurance regarding the control of catastrophic claims.
