Due to the special features of financing contracts related to credit risk, collectors need to be proficient in using credit loss forecasting tools to categorize customer debts according to international standards. This program presents the most important principles, tools, and methods for collecting financial receivables and debts before they become faltering, and the collection strategy when they turn into distressed debts. Moreover, it covers the behavioral and negotiating skills collectors need, as well as the steps and methods of debt collection associated with the field of financial leasing contracts.
At the end of the training program, the participant should be able to:
1 Regulation definitions
2 The terms of the financial lease contract
The rights of the lessor
The rights of the tenant
1 Capital of the contract registration company
2 Terms of reference of the contract registration company
3 Documents proving ownership of the leased asset
4 Proof of title deed registration
5 Issuance of the contract record for the financial lease contract document
1 Overdue debt
2 Defaulted debts
3 Bad debt
4 Calculating Defaulted Debt Ratio
1 The causes of Defaulted debts
2 Defaulted debt management
3 Diagnosing Defaulted debts
4 Forecasting stumbles
Indicators of customer behavior
Indicators from the financial statement
Various other indicators
5 Discretionary budgets
6 Defaulted debt cycle
7 Calculation of Expected Credit Loss
1 Debt scheduling
2 Assignment of part of the debt
3 Debt capitalization
4 Customer float
1 Internal audit
2 Means of limiting debt default
1 The most important characteristics of an effective receiver
2 Common errors of collectors
3 Behavioral analysis in dealing with customers
4 How to deal with difficult situations in achievement
1 Negotiate linkage and management commission
2 Negotiate when and how to pay
3 Negotiate how to resolve the dispute
4 Methods for reaching the results of negotiations
Not Available
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