Program Brief

Globalization, automation, digitalization and changes in workforce patterns over the past five years, and most recently due to the COVID-19 pandemic, have made rapid business transformation a necessity for organizations to change the way they think and act to keep pace with developments. In this training program, participants obtain the skills necessary to manage change by developing critical skills and familiarizing themselves with the tools to implement change accurately and smoothly, thus positively impacting the organization's growth and success, as well as its ability to remain competitive in the field of business.

Program Goals

At the end of the training program, the participant should be able to:

  • Participate in building a clear vision and strategy for change in the organization so that he can build effective plans to support change.
  • Plan and implement Correctly the change communication process to ensure the success of the change process
  • Interacting with resistance to change and find ways to reduce or eliminate such change concerns to achieve desired goals.
  • Link leadership and change with the available models and take advantage of this relationship to plan appropriately for the upcoming changes.
  • Anticipate change and deal with it efficiently and effectively
Program Agenda
Module 1: Introduction to Change Management
  • 1 Drivers for change

    • 2 The change adept organization

      • 3 Types

        • 4 Leaders, process and continuous improvement driven

          • 5 Organizational renewal pre- requisite for change

            • 6 Pressure for change and a clear shared vision

              • 7 Capacity for a change and Actionable first steps for resistance to Change

                • 8 The change transition and good communication towards clarifying the failure of change

                  • 9 Lack of analytical skills and people skills

                    • 10 Lack of system and business skills

                      Module 2: Advanced communication skills and tools to support the change process
                      • 1 Verbal and non-verbal communication skills

                        • 2 Understanding common body language gestures

                          • 3 The skills and stages of listening

                            • 4 The concept of effective dialogue

                              • 5 Smart Strategies and Basic skills for effective dialogue

                                • 6 Conflict management resolution skills

                                  • 7 Management of empowerment, creative influence and enthusiasm

                                    • 8 Communication within inner circle as well as the wider audience

                                      • 9 Ways to deal with different representational patterns

                                        Module 3: Individual Change (IG)
                                        • 1 Change models

                                          • 2 A behavioral approach to change

                                            • 3 Cognitive and Psychodynamic Approach to change

                                              • 4 Perspectives about Humanistic Psychology

                                                Module 4: Team Change (TG)
                                                • 1 The nature of team models

                                                  • 2 leadership issues in change

                                                    • 3 How to improve team effectiveness and how individuals affect team dynamics

                                                      • 4 Tuckman’s Model of team change and the development changes teams go through

                                                        Module 5: Organizational Change (OG)
                                                        • 1 organizational metaphors, like Flux, workflow and Transformation organizational metaphor

                                                          • 2 Learn the Eight-Step Model for transforming your organization

                                                            • 3 The three phases in transition management and distinguish between a planned and transitional change

                                                              • 4 The process involved when managing change

                                                                Module 6: Leading Change (LG)
                                                                • 1 The role of a leader in change management

                                                                  • 2 Identify the leadership focus for the various phases of change

                                                                    • 3 Learn the Goleman leadership skills and practices

                                                                      Program Requirements

                                                                      Not Available

                                                                      Program Path

                                                                      Names of the training programs that are integrated (enriched) with the training program:

                                                                      • Not Available

                                                                      Names of the training programs that after the training program:

                                                                      • Not Available
                                                                      Program Method
                                                                      • Lecture
                                                                      • Case Studies
                                                                      • Dialogue Teams
                                                                      Evaluation Method
                                                                      • Pre Exam
                                                                      • Post Exam
                                                                      Training Type
                                                                      • In Class Training
                                                                      • Online Training

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