Registration of Organizations

TFA welcomes candidates from various organizations. In an effort to serve such organizations, The Academy seeks to raise their efficiency by providing appropriate training programs.

Please follow the steps below to register candidates ​in TFA’s programs:

1. Open a private account for each organization via TFA’s website.

2. Follow instructions for filling out a Training Program Application Form on the website.

3. Choose the desired training programs.

4. Register names of candidates applying for training programs through the organization account to which the candidate belongs.

5. Organizations can register candidates within a maximum period of three business days prior to the date of the program.
   

6. ​If an organ​isation seeks a private training program with customized criteria, it will kindly contact TFA Customer Service via e-mail: ​cs@fa.gov.sa, or call 8001010015

Registration of Individuals

TFA is concerned to raise efficiency of individuals in the financial sector through a wide range of professional training programs. Individuals wishing to join T​FA’s programs can follow steps below:

1. Read account opening instructions on TFA website
   

2. Open an account through FA’s website.

3. Register in the desired training program and fill in the following fields: Name - Mobile Number - E-Mail - Title - Employer - National ID/Residence Permit (Iqama) Number

Discount Policies

TFA adopts an incentive financial policy for candidates in its training programs, by offering a set of discounts based on registration periods for such programs, as follows:

A: Financial Policy for Individuals

• The candidate receives a fee discount up to (15%) for any training program if registered (+31) days prior to program date.
• The candidate receives a fee discount up to (10%) for any training program if registered (21-30) days prior to program date.

B: Financial Policy for Groups/ Organizations

• A discount of (10%) is granted to groups if (4-9​) employees of the same entity are registered and attended a general training program.
  
• ​A discount of (15%) is granted to groups if (10+) employees of the same entity are registered and attended a general training program.

Replacement of Candidates

Please follow the steps below when switching candidates in a training program:

1. The entity may replace those enrolled in a training program wit​h a maximum period of two business days prior to program date.
   

2. Candidate replacement could be done by logging into the personal/ organization account, and: A: Selecting the training program where candidates are to be switched. B: Deleting the name of candidate to be replaced. C: Adding the substitute candidate’s name.

3. TFA collects a fee of SAR (100) for each switch in any program.

4. The candidate cannot be replaced less than two business days prior to program start date.

Cancellation of Training Program

TFA has the right to cancel any training program in the following cases:

• If TFA has to cancel any program before its date, or even during its time for reasons beyond its control.
  
• In case the number required for holding a training program is not completed, then a decision to hold or cancel the program will be made two weeks before its date, as dictated by the interests of TFA and its clients.

In case of canceling any training program, TFA has the right to use any of the following solutions:

• Refund of fees for those enrolled in the training program.
• Offer suitable alternatives.

Cancellation of Registration

Please follow the instructions below in case any individual/ organization desires to cancel program registration:

• If registration is canceled 17+ days before the program start date, the registered entity/ individual may not bear any cancellation fee.
• If registration is canceled less than (17) days before the program start date, the registered entity/ individual shall bear (75%) of the program fees.

Attendance

Regular attendance of training sessions is a key factor to realize the desired training outcome. Therefore, TFA, according to its Attendance Policy, checks the attendance status of each participant at each session.

Attendance, lateness and absence are regulated as follows:

• If the participant shows up during the first 10 minutes of the lecture, s/he will be marked late.
• If the participant shows up after the first 10 minutes of the lecture, s/he will be marked absent for that lecture regardless of the reason.
• Program completion certificates are awarded only if 80% of the total hours of the program is completed.
• All programs start from 9:00 am to 3:15 pm.

Evaluation of Training

TFA pays great attention to the value realized to all participants through its training programs. Therefore, it constantly evaluates participants as follows:

A: Participant Evaluation by Trainer

• The trainer conducts an evaluation for each participant at the end of each training program.
• Organizations can access the evaluation of its participants through its online account on TFA’s website.

B: Program Evaluation by Participants

• The participant can evaluate the training program when completed, to ensure sustainable quality of all training programs. This can be done through a special evaluation form that includes questions on content quality, trainer professionalism throughout the training program, and other evaluation aspects.

Certification

• Certificates are uploaded to TFA’s website and the participant/ organization can print them through their online account on the website.

• The participant ​can view and print certificate through this linkClick Hereby entering the last name and ID Number in English.