The Certificate in Insurance is a core qualification for staff working across all sectors of insurance. This Certificate develops core knowledge of the key disciplines needed through covering basic general insurance principles including the regulatory environment, key disciplines of underwriting and claims, in addition to popular insurance products. Insurance Broking Fundamentals (I10) counts towards achieving the Certificate in Insurance, which provides participants with the required knowledge and skills for the roles and responsibilities of insurance broking organizations, including Their interaction with insurers and clients; in addition to regulatory and financial issues affecting them.
At the end of the training program, the participant should be able to:
1 Rationale for insurance brokers in the insurance market
2 Role of different types of non-life insurance brokers in the insurance market
3 Services offered by insurance brokers and the different ways they are remunerated
4 roles within an insurance broking organization
1 Role of the insurance broker in meeting client needs by providing insurance products and services
2 Role of the insurance broker in negotiating and placing insurance contracts
3 Role of the insurance broker in selecting insurers
4 Role of the insurance broker in the design and operation of insurance programs
5 Role of the insurance broker in the claims process
6 Role of the insurance broker in supplying additional services
7 Role and responsibilities of the insurance broker in relation to delegated authority agreements
1 Duties of an insurance broker as an agent
2 How conflicts of interest could arise in relation to insurance broking business and how to deal with them
3 Items that should be included in a Terms of business agreement (TOBA) between insurance brokers and insurers, and between insurance brokers and their clients
1 Role of the financial conduct authority in the regulation of insurance brokers
2 Importance of achieving positive customer outcomes and the fair treatment of customers
3 Purpose of the insurance: conduct of business sourcebook (ICOBS) and the application to insurance brokers
4 Importance of training and competence within insurance broking organizations
5 Responsibilities of insurance brokers in relation to sanctions checking, money laundering, bribery, corruption and with regards to the Employers' Liability Tracing Office (ELTO)
6 Responsibilities of insurance brokers as required by data protection legislation
1 Different monies held by an insurance broker
2 Importance of the impact of the Insurance Distribution Directive in relation to handling money
3 Importance of retaining clients and finding new business for insurance brokers
1 Importance of good conduct in relation to dealing with insurers and clients
2 Impact of culture on the way that business is conducted by an insurance broking organization
3 How insurance brokers handle complaints
4 How errors and omissions occur and are reported and handled in insurance broking organizations
5 Issues relating to miss-selling of insurance products
Pass the Professional Certificate Exam in Insurance Foundations
Pass the Professional Certificate Exam in Insurance Foundations
Pass the Certificate Exam in Insurance, Legal and Regulatory (IF1)
Pass the Certificate Exam in Insurance, Legal and Regulatory (IF1)
Names of the training programs that are integrated (enriched) with the training program:
Names of the training programs that after the training program:
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