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Enhance your phone sales skills and achieve outstanding results
Marketing concepts have developed rapidly, which has given great attention to the promotional and sales tools that support them. With the advancement of communication technology, the focus has turned to the phone as a sales tool to achieve an increase in the volume of sales. The Tele-sales Skills Program is centered on the practical aspects of how to use the telephone as a sales tool to achieve the marketing objectives of organizations. The program also addresses the best technical practices in using the telephone and key recommendations to improve the performance of tele-sales operators.
Banking
Capital Market
Insurance
Financing
Sales and Marketing
Not Exist
Lecture
Brainstroming +3
Lecture
Brainstroming
Practical Implementation
Role-play
Exercises and assignments
Pre Exam
Post Exam
Marketing Specialist
Purchase Program
( 0)Available
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This provides you with the opportunity to select the available times that suit you best for participation in our program. These times represent slots during which we are ready to welcome you and provide assistance and guidance.
In Class Training-Online Training
Role of the telephone as a sales tool
Speech and receiving Telephone Skills
Activate the behavioral response model in selling process by phone to achieve Persuasion
In Class Training-Online Training
Preparation before speaking with customers over the phone
Speaking scenario and the follow-up of sales topics
Chosing the wright Word While selling over the phone
In Class Training-Online Training
Building general framework and structure for the sales conversation with time limit.
Manage Professionally the objections
How to summarize the call professionally
In Class Training-Online Training
Develop your speaking and opening sales skills
How to build a positive relationship during a call
Well use of tools and techniques to support the selling process
Familiarize yourself with modern concepts and methods of selling over the phone to reduce sales losses.
Gaining skills to deal with customers over the phone to increase sales volume.
Be fully aware of the rules of etiquette in telephone communications to speak professionally with customers and thus maintain them as permanent customers.
Enhance customer listening and speaking skills to build an outstanding customer experience.
