This training program provides participants with knowledge and skills related to the insurance claims department and its functions, claims philosophy, various types of reserves, as well as a review of methods for combating fraud in insurance claims, unwarranted overpayments of claims amounts, estimating the claims provision, as well as describing the role of reinsurance in managing catastrophic claims.

Successful organizations rely on Critical Thinking and creative thought leaders who can generate inventive problem solving answers to the organizations issues. This training program provides participants with the knowledge and skills required to analyze problems and implement creative ideas in a practical way for the work environment, in addition to familiarity with tools and techniques that help analyze solutions, choose the most appropriate, and schedule lists to choose the best solutions.

It is a well-known fact that the Great Depression of 1929 was one of the most serious economic crises of the 20th century. With time, this has led to the emergence of new concepts for B2B competition, as well as the separation of B2B sales from other sales activities. Therefore, the development of sales personnel for the corporate sector has become a must for any organization. This training program focuses on developing the sales experience and improving the experience of corporate sales customers, studying and analyzing the marketing mix and recognizing its relationship to increasing market shares and its impact on the total sales volume, in addition to providing participants with effective negotiation skills to deal with B2B sales and achieve the desired corporate goals.

The role of the custodian on securities is considered a major and pivotal role in the financial markets, as It preserves the assets and securities of investors to protect them from risks, and the volume of investments that the custodian undertakes to protect may reach billions of riyals. In addition to dealing with the Depository Center regarding transfer of ownership, settlement and clearing of these assets. This training program focuses on the role of the custodian and its importance in the financial market, in addition to understanding the mechanism of the custodian’s work as an intermediary between the client and the Securities Depository Center to complete the operations of trading, settlement, clearing, lending, distribution and all other related operations in the custody of securities.

This introductory course gives you a deep understanding of the mechanics of green, social, sustainability and sustainability linked bonds, taking you from the big picture policy context to introducing the underlying drivers of market development, main product features and regulation. We discuss the Green and Social Bond Principles and Sustainability Bond Guidelines, and then the Sustainability-Linked Bond Principles. We then explain how they work in practice, including evaluation and selection of eligible projects for funding, the role of external reviewers and guidance on reporting.

People with high intelligence and mental abilities may not necessarily be successful in life. It is essential to possess emotional intelligence, or the ability to control feelings and emotions, in order to be successful and achieve personal development. The objective of this program is to provide participants with emotional intelligence skills that will enable them to understand their feelings, regulate them, deal with them positively, master communication, possess emotional competence, and get rid of negative emotions.

"Finance for Non-Finance Professionals" is an extensive 4-day program, with condensed and engaging sessions totalling 7 hours each day, specifically oriented towards degree-educated professionals from varied industries, the programme is ideal for those in non-financial positions and who seek to bolster their financial literacy. This comprehensive program is meticulously designed to demystify the world of finance for participants, fostering a proficiency that enables them to decipher and utilise financial information for strategic advantage. Over the course of these four days, participants will engage with financial principles and analysis techniques tailored to extend their expertise beyond their specific specialties, thereby equipping them with the understanding crucial for holistic and informed decision-making processes.

This training program aims to prepare the participants with the knowledge and skills necessary to pass the Certified Compliance Officer professional exam (CCO). Participants in this training program will learn how to effectively perform the duties of a compliance officer and methods for managing non-compliance risks, as well as implement risk-based anti-money laundering programs and develop relevant internal control mechanisms.

The Insurance Claims Handling Program focuses on providing participants with a comprehensive understanding of claims management. The program covers the fundamental principles of claims handling, an understanding of insurance products and related services, as well as the considerations and procedures involved in claims management. It also addresses the structure of the claims function, effective settlement methods, and the management of associated expenses. The objective is to enhance participants' ability to apply best practices in claims management, ensuring efficiency and fairness in processing and settlement.

Capital markets have developed investment products that provide ready-made alternatives that are subject to wise management, and at a relatively low cost. Among the most important of these alternatives are investment funds in which the investor can buy a share to ensure that he contributes to a variety of promising investments. Mutual funds are one of the most popular strategies for getting returns. This program is designed to familiarize participants with investment funds and their types, and how to configure, organize and manage the operations of these funds and invest in them. As well as how to manage risks and comply with the regulations of investment funds.

CRM (Customer Relationship Management) is one of the most important tools for supporting and growing an organization. To maintain continuity in the market, an organization's real wealth is its customers. A successful business depends on communicating with clients effectively, understanding them better, and meeting their expectations. Through this training program, students will learn to understand the concepts, importance, and stages of customer relationship management and to achieve sustainable results, as well as understand the types of customers and to apply an efficient and effective customer relationship management system.

Globalization, automation, digitalization and changes in workforce patterns over the past five years, and most recently due to the COVID-19 pandemic, have made rapid business transformation a necessity for organizations to change the way they think and act to keep pace with developments. In this training program, participants obtain the skills necessary to manage change by developing critical skills and familiarizing themselves with the tools to implement change accurately and smoothly, thus positively impacting the organization's growth and success, as well as its ability to remain competitive in the field of business.

Customers are the real wealth and capital of business organizations today. The real competitive advantage in the market is how many customers you own and your ability to maintain them. Therefore, customer centricity has become of paramount importance through customer service and excellent communication with them professionally. The program focuses on fostering a customer-centric culture by understanding customer needs and expectations aiming to make appropriate changes and thereby exceeding their expectations, delivering an outstanding customer experience and creating a long-term relationship, along with understanding the benefits of customer centric performance.

Combating Commercial Concealment” course provides an opportunity to develop the knowledge and skills of those working in the banking sector in the field of commercial concealment so that they can efficiently handle the challenges of this field and address the risks associated with it. This training program focuses on several key topics, including the detection of commercial concealment and how to precisely differentiate between criminal acts and this violation, as well as determining the material aspect and using appropriate inspection means to detect commercial concealment violations. Moreover, the program highlights how good faith affects the characterization of acts and provides insights into the social, economic and security risks of these acts. Throughout the “Combating Commercial Concealment” Program, participants will gain knowledge and skills necessary to take effective actions in combating commercial concealment, including the understanding the rules of detection and legal procedures for reporting violations.