Program Brief

Successful organizations rely on Critical Thinking and creative thought leaders who can generate inventive problem solving answers to the organizations issues. This training program provides participants with the knowledge and skills required to analyze problems and implement creative ideas in a practical way for the work environment, in addition to familiarity with tools and techniques that help analyze solutions, choose the most appropriate, and schedule lists to choose the best solutions.

Program Goals

At the end of the training program, the participant should be able to:

  • Learn problem analysis best practices - using Root Cause Analysis System (RCA).
  • Work through the steps of Problem Solving and Decision Making aligned with strategy.
  • Learn valuable techniques and methodologies to expand Critical Thinking ability and adopt a more creative approach in solving problems.
  • Overcome barriers to effective problem solving and-develop self-confidence
  • Gain an insight into the golden rules of successful problem solving using STAR Model.
  • Discover a simple yet powerful seven-step method for solving a problem in an efficient and effective way.
Program Agenda
Module 1: Analyzing Personal Preferences
  • 1 Drives behavior and natural brain dominance

    • 2 Triune Brain Theory

      • 3 Assessing your preferred approach to thinking and Leveraging left- and right-brain dominance

        • 4 Strengths and opportunities

          Module 2: Identifying Thinking Preferences
          • 1 preferred thinking styles and adapting to others' thinking styles

            • 2 Creativity and Flexibility to opposing styles

              Module 3: The Creative Environment
              • 1 Exploring your own creativity and Utilizing tools and techniques to become more creative

                • 2 Elements that stimulate creativity and Eliminating barriers to innovation

                  Module 4: Group Creative Thinking
                  • 1 Brainstorming options and Challenging assumptions

                    • 2 Moving between the left and right brain

                      • 3 Deploying divergent and convergent thinking

                        Module 5: Solving Problems Using Analysis and Prioritization Tools
                        • 1 Applying analysis models-RCA-STAR Model and Dissecting the situation

                          • 2 Decision analysis and Setting priorities for taking action

                            • 3 Evaluating problems (people, process and technology)

                              Module 6: Systematic Approaches to Problem Solving
                              • 1 Methods of analysis and Collecting data and information

                                • 2 Defining boundaries and constraints and Deconstructing problems using stair-step techniques

                                  Module 7: Decision Analysis
                                  • 1 Choosing among alternatives and Establishing objectives

                                    • 2 Assigning weight to objectives in order to make the best decision

                                      • 3 Creating a satisfaction scale to choose between alternatives

                                        Module 8: Identifying Problems
                                        • 1 Determining the deviation and gap and Testing probable causes

                                          • 2 Clearly expressing analysis results and Ensuring organizational benefit

                                            Program Requirements

                                            Not Available

                                            Program Path

                                            Names of the training programs that are integrated (enriched) with the training program:

                                            • Not Available

                                            Names of the training programs that after the training program:

                                            • Not Available
                                            Program Method
                                            • Other
                                            • Lecture
                                            • Case Studies
                                            • Practical Implementation
                                            Evaluation Method
                                            • Pre Exam
                                            • Post Exam
                                            Training Type
                                            • In Class Training
                                            • Online Training

                                            Add Comment

                                            CAPTCHA

                                            Realted Program

                                            Combating Commercial Concealment

                                            Combating Commercial Concealment” course provides an opportunity to develop the knowledge and skills of those working in the banking sector in the field of commercial concealment so that they can efficiently handle the challenges of this field and address the risks associated with it. This training program focuses on several key topics, including the detection of commercial concealment and how to precisely differentiate between criminal acts and this violation, as well as determining the material aspect and using appropriate inspection means to detect commercial concealment violations. Moreover, the program highlights how good faith affects the characterization of acts and provides insights into the social, economic and security risks of these acts. Throughout the “Combating Commercial Concealment” Program, participants will gain knowledge and skills necessary to take effective actions in combating commercial concealment, including the understanding the rules of detection and legal procedures for reporting violations.

                                            Details

                                            Professional Certificate for Certified Compliance Officer (CCO)

                                            This training program aims to prepare the participants with the knowledge and skills necessary to pass the Certified Compliance Officer professional exam (CCO). Participants in this training program will learn how to effectively perform the duties of a compliance officer and methods for managing non-compliance risks, as well as implement risk-based anti-money laundering programs and develop relevant internal control mechanisms.

                                            Details

                                            Anti-Fraud in Financial Institutions

                                            To combat Fraud threats, laws and regulations have been enacted that make financial services responsible for preventing those threats. This program is designed to provide candidates with a proper understanding of fraud, its types, its indicators, methods of Fraud detection, investigation and prevention, different tools available to counter fraud in financial Sectors.

                                            Details

                                            LIBF Level 3 Certificate in International Trade and Finance (CITF)

                                            The Certificate in International Trade and Finance (CITF) provides participants, as a trade, export and commodity specialists, with a thorough understanding of international trade procedures, practices and legislation. CITF® develops the appropriate technical knowledge and skills required to enable participants to apply that knowledge to situations within the workplace. The qualification provides a core understanding of the products, documents, trade terms, roles and responsibilities that underpin international trade and finance. In addition to this core knowledge, CITF® helps participants to develop a basic understanding of fraud prevention and risk in terms of trade finance. The qualification also develops an understanding of contemporary international trade and finance topics such as sustainability, digital disruption and innovation, ensuring that students have relevant and up-to-date knowledge for the industry.

                                            Details

                                            Finance for Non-Financial

                                            "Finance for Non-Finance Professionals" is an extensive 4-day program, with condensed and engaging sessions totalling 7 hours each day, specifically oriented towards degree-educated professionals from varied industries, the programme is ideal for those in non-financial positions and who seek to bolster their financial literacy. This comprehensive program is meticulously designed to demystify the world of finance for participants, fostering a proficiency that enables them to decipher and utilise financial information for strategic advantage. Over the course of these four days, participants will engage with financial principles and analysis techniques tailored to extend their expertise beyond their specific specialties, thereby equipping them with the understanding crucial for holistic and informed decision-making processes.

                                            Details

                                            Customer Orientation

                                            Customers are the real wealth and capital of business organizations today. The real competitive advantage in the market is how many customers you own and your ability to maintain them. Therefore, customer centricity has become of paramount importance through customer service and excellent communication with them professionally. The program focuses on fostering a customer-centric culture by understanding customer needs and expectations aiming to make appropriate changes and thereby exceeding their expectations, delivering an outstanding customer experience and creating a long-term relationship, along with understanding the benefits of customer centric performance.

                                            Details

                                            Certified Anti Money Laundering Specialist (CAMS)

                                            The Certified Anti-Money Laundering Specialist Certificate (CAMS) is the highest international professional certificate in the field of combating money laundering and terrorist financing operations. It provides participants with the necessary strategies and practices in accordance with international anti-money laundering standards. This preparatory program equips participants with the skills, knowledge, and guiding instructions needed to understand the main topics covered in the test subjects, through cutting-edge education; For the purpose of passing the test and obtaining the certificate. Course fees including exam.

                                            Details

                                            Collection & Follow-up of Debts for Financial Leasing Contracts

                                            Due to the special features of financing contracts related to credit risk, collectors need to be proficient in using credit loss forecasting tools to categorize customer debts according to international standards. This program presents the most important principles, tools, and methods for collecting financial receivables and debts before they become faltering, and the collection strategy when they turn into distressed debts. Moreover, it covers the behavioral and negotiating skills collectors need, as well as the steps and methods of debt collection associated with the field of financial leasing contracts.

                                            Details

                                            Customer Relationship Management

                                            CRM (Customer Relationship Management) is one of the most important tools for supporting and growing an organization. To maintain continuity in the market, an organization's real wealth is its customers. A successful business depends on communicating with clients effectively, understanding them better, and meeting their expectations. Through this training program, students will learn to understand the concepts, importance, and stages of customer relationship management and to achieve sustainable results, as well as understand the types of customers and to apply an efficient and effective customer relationship management system.

                                            Details

                                            Microsoft Excel- Intermediate Level

                                            With the huge amount of data that must be handled and analyzed every day, it is imperative that you learn how to use a flexible tool to handle equations and statistics professionally, and Microsoft Excel is the most popular tool for doing so. Training will provide participants with the knowledge and skills they need to comprehend organizational intelligence through the ability to deal with functions, analyzing vast amounts of data, extracting accurate, actionable information, and presenting that to decision makers.

                                            Details

                                            LIBF Level 3 International Banking & Finance Certificate – Foundation (IBCF)

                                            The LIBF Level 3 International Banking & Finance Certificate– Foundation (IBCF) aims to develop an individual or team’s knowledge and understanding of banking and finance, as well as to equip them with the skills required to be a modern banker. IBCF will prepare individuals and teams with essential knowledge of the financial services environment, regulatory requirements, banking products and services.

                                            Details

                                            Change Management

                                            Globalization, automation, digitalization and changes in workforce patterns over the past five years, and most recently due to the COVID-19 pandemic, have made rapid business transformation a necessity for organizations to change the way they think and act to keep pace with developments. In this training program, participants obtain the skills necessary to manage change by developing critical skills and familiarizing themselves with the tools to implement change accurately and smoothly, thus positively impacting the organization's growth and success, as well as its ability to remain competitive in the field of business.

                                            Details

                                            Reading and Analyzing Financial Statements and Reports

                                            Since the financial statements provide us with historical information and aggregate figures, the decision maker needs tools that enable him to enter into the details of this information and the indicators that show the relationship between them. This program provides the participants with basic knowledge required to analyze the financial statements and how to use the extracted indicators in evaluating the firms performance, making decisions, and drawing up future plans and policies .

                                            Details

                                            Credit Risk Management for Mortgage Finance

                                            The issuance of the new Saudi Mortgage Law in 1442h, strengthened and boosted the real estate financing products for individuals in the Kingdom of Saudi Arabia, as it achieved the necessary guarantees when practicing Mortgage financing by setting measures that protect the creditor, debtor and guarantor in the credit process. Participants in this program learn about the knowledge and skills related to the credit cycle of Mortgage Financing, the relevant laws and regulations, as well as the practical application of quantitative analysis in the measurement of risk.

                                            Details
                                            We value your feedback

                                            Dear visitor, we hope that you will participate in improving and developing the services provided by the academy on the website.

                                            Was it easy to find what you were looking for on the Academy's website?
                                            Was the information presented on the Academy’s website sufficient and useful?
                                            Please share with us your suggestions for developing the website
                                            Thank you!