Job Family Card - Human Resources

Oversee all aspects of employees’ life cycle from onboarding to off boarding in an organisation. The scope of work includes the following disciplines, organisational development, operations, talent acquisition, talent development and management. The aim of human resource disciplines is to support in achieving the organisation’s strategy by attracting, engaging, developing and retaining talents, establishing a healthy work environment and complying with labor law.

Job Family Code

CHR

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Job Roles

Card Job Role Description

Job Role

Talent Acquisition Coordinator

Job Family Code

CHR

Job Family

Human Resources

Responsibilities

    Participate in employee onboarding logistic activities.

    Contact candidates, schedule interviews, and respond to inquiries about the organisation's recruitment activities.

    Prepare job postings and other materials in accordance with the organisation's recruitment standards.

    Provide administrative support to the recruitment team.

    Maintain and archive interview files and other supplementary documents .

Card Job Role Description

Job Role

Talent Acquisition Specialist

Job Family Code

CHR

Job Family

Human Resources

Responsibilities

    Perform the full cycle of recruitment that includes but not limit to sourcing, screening, interviews, ...etc.

    Contribute in the process of on-boarding and oversee the orientation program for new employees.

    Develop and publish job advertisements in various platforms and respond to inquiries.

    Select the appropriate recruitment sources to build and maintain a strong pool of candidates.

    Prepare recruitment progress reports.

Card Job Role Description

Job Role

Senior Talent Acquisition Specialist

Job Family Code

CHR

Job Family

Human Resources

Responsibilities

    Contribute in developing and implementing the recruitment plan for the organisation.

    Perform full cycle of recruitment that includes but not limit to sourcing, screening, Interviews for recruitment projects.

    Lead offer preparation and negotiation with applicants.

    Establish and maintain relationships with internal and external stakeholders.

    Participate in different employer-branding activities and represent the organisation in career fairs.

    Develop department and projects status reports.

Card Job Role Description

Job Role

Talent Acquisition Manager

Job Family Code

CHR

Job Family

Human Resources

Responsibilities

    Develop recruitment strategy that covers onboarding processes, metrics, templates, policies and procedures.

    Develop and monitor employer branding activities to attract the best talents.

    Develop relationships with recruitment agencies.

    Manage and coach the recruitment team to ensure alignment with the organisation's strategy.

    Conduct interviews for critical and high level jobs.

Card Job Role Description

Job Role

Organisational Development Specialist

Job Family Code

CHR

Job Family

Human Resources

Responsibilities

    Participate in the workforce planning through collecting and analysing data.

    Conduct job analysis and develop job descriptions based on organisation's standards.

    Review the yearly merit increase, promotion increase, bonuses, sales incentives, ...etc.

    Participate in enhancing policies and procedures based on the proposed objectives.

    Study the organisational structure and propose enhancements to the design.

    Participate in building and designing competency framework.

Card Job Role Description

Job Role

Senior Organisational Development Specialist

Job Family Code

CHR

Job Family

Human Resources

Responsibilities

    Lead the development of a strategic workforce planning based on the current and future needs, required capabilities and strategic direction.

    Lead the job analysis, job evaluation, salary surveys, merit increase and benchmarking activities.

    Participate on policy and procedure development by conducting benchmarks, surveys, focus groups, ...etc.

    Propose organisation structures in line with an organisation's mandate and strategy.

    Lead the process for competency framework model and design.

Card Job Role Description

Job Role

Organisational Development Manager

Job Family Code

CHR

Job Family

Human Resources

Responsibilities

    Develop and evaluate rewards strategy in line with an organisation's overall strategy and maintain internal equity and external competitiveness.

    Formulate the strategic workforce plans based on an organisation's strategy and future requirements.

    Review and develop the organisation's structure of an organisation.

    Oversee the process of job analysis, maintain up to date job descriptions in line with the market standards.

    Oversee competency framework development and maintenance activities.

Card Job Role Description

Job Role

Learning and Development Administrator

Job Family Code

CHR

Job Family

Human Resources

Responsibilities

    Participate in preparing in-house training calendar.

    Participate in validating learning materials.

    Maintain training records that include but not limit to trainee lists, schedules, attendance sheets and training certificates.

    Handle accounts payable and ensure invoices are being paid accordingly.

    Coordinate different training activities for employees with various providers.

Card Job Role Description

Job Role

Learning and Development Specialist

Job Family Code

CHR

Job Family

Human Resources

Responsibilities

    Organise appropriate training methods that include but not limit to; simulation, mentoring, on the job training, role-playing, and professional development classes.

    Perform needs assessment and develop personal development plans for employees.

    Evaluate ongoing programs to ensure that they achieve intended goals and objectives.

    Participate in various talent management and succession planning activities.

    Participate in monitoring the performance management cycle.

     

Card Job Role Description

Job Role

Senior Learning and Development Specialist

Job Family Code

CHR

Job Family

Human Resources

Responsibilities

    Identify training needs through conducting different types of analysis and provide recommendations on programs and activities trends.

    Design and manage different training program plans that satisfy individual needs.

    Develop training needs analysis that includes in-house and external course schedules, training materials and reading materials that aligned with the organisation's objectives.

    Address employee inquires and needs regarding HR development practices such as performance, development, and career growth etc.

    Prepare training evaluations to measure the  return on investments (ROI).

    Lead various talent management, succession planning, and performance management activities.

Card Job Role Description

Job Role

Learning and Development Manager

Job Family Code

CHR

Job Family

Human Resources

Responsibilities

    Evaluate and assess current and future training needs through job analysis, career paths, performance and consultation with line managers.

    Advise and coach managers on performance enhancement, learning and leadership matters.

    Develop and implement a variety of effective employee development methods across the organisation and in line with the learning and development strategy.

    Manage and monitor the trainings and developments budget.

    Develop an effective learning and development policy that achieves organisation's goals.

    Oversee various talent management and succession planning activities.

Card Job Role Description

Job Role

Human Resource Operations Administrator

Job Family Code

CHR

Job Family

Human Resources

Responsibilities

    Maintain and update employee's information records.

    Schedule meetings, HR events and maintain agendas.

    Provides payroll information by collecting relevant data.

    Contribute to gather employees' requests and inquiries regarding human resources issues.

    Prepare simple HR reports and gather data.

Card Job Role Description

Job Role

Human Resource Operations Specialist

Job Family Code

CHR

Job Family

Human Resources

Responsibilities

    Participate in the implementation of payroll and benefits programs.

    Analyse and report HR related data including but not limit to HR metrics, ...etc.

    Participate in employees engagement initiatives to increase productivity and create a healthy workplace.

    Communicate with employees to provide them with HR services, advise and answer their inquiries.

    Maintain staff records archiving system and HR information systems.

    Maintain HR employee relations that include but not limit to escalated disputes and disciplinarians, staff grievance, termination procedures and off boarding process.

Card Job Role Description

Job Role

Senior Human Resource Operations Specialist

Job Family Code

CHR

Job Family

Human Resources

Responsibilities

    Provide advice to improve policies and procedures, employees' contract payroll processes.

    Participate in the development and implementation of HR information systems to improve day-to-day operations.

    Respond to employees' queries and advise in resolving issues that include but not limit to grievances, labor law or other employees' concerns.

    Develop critical reports and analysis regarding employees' data, HR metrics and employment records.

    Manage benefits programs and perform payroll activities.

    Oversee and maintain employees' documents and information.

Card Job Role Description

Job Role

Human Resources Operations Manager

Job Family Code

CHR

Job Family

Human Resources

Responsibilities

    Develop and implement communication strategies to promote awareness of employee relations and increase the engagement.

    Oversee internal HR information systems database to ensure all systems are accurate, effective and efficient and provide necessary reports for critical analysis.

    Manage promoting employees' welfare, such as resolving human relations issues and promoting employee health and well-being to maintain a productive and harmonious workplace.

    Oversee employee services that include but not limit to employees' data, payroll plan, benefits programs, ...etc.

    Advise on HR administrative affairs including employment contracts, contract modifications and termination requirements...etc.

Card Job Role Description

Job Role

Head of Human Resources

Job Family Code

CHR

Job Family

Human Resources

Responsibilities

    Contribute to the formulation of the overall organisation's strategy, in collaboration with others in the executive team, focusing on the organisation's human resources function.

    Approve and ensure implementation of human resources function's policies and procedures and ensure its efficiency.

    Manage human resources function and ensures its compliance to regulatory requirements as well as market standards.

    Manage and monitor human resources function budget for cost efficiency.

    Manage internal and external relationships and represent the organisation in all business matters related to human resources function.

    Guide the HR function to attract and retain high caliber talent that fulfill the organisation's skills need to achieve its objectives.

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