Program Brief

Every profession has ethics, and every organization has ethical standards. Ethics is the basis of business, and the employee's commitment to work ethics does not mean only following regulations and laws, but also ensuring that work is carried out within standards and rules of professional conduct, in a way that enhances job commitment and achieves credibility and transparency. This program focuses on introducing participants to the standards of work in the financial sector, the code of professional ethics, relevant regulations and legislation, knowledge of professional rights and duties and how to maintain confidentiality and information security, as well as knowledge of protocols for dealing with others in the work environment.

Program Goals

At the end of the training program, the participant should be able to:

  • Recognize the concept of work ethics, job commitment and rules of conduct in order to achieve the desired goals and excellence in performance.
  • Reviewing laws and regulations to enhance job commitment and combat financial crimes and corruption while performing his work.
  • Familiarity with professional rights and duties to avoid unethical behaviors in the work environment.
  • Recognize the types and confidentiality of information and how to preserve it to contribute to achieving information security in the organization.
  • Recognize the importance of integrity, transparency and work protocols to improve the organization's image and implement its policies.
Jadarat

Program Agenda
Module 1: Professional Ethics
  • 1 Job role and organization

    • 2 The culture and values of the organization

      • 3 Functional objectives and performance evaluation

        • 4 Professional conduct

          • 5 Characteristics of the ideal employee

            • 6 Code of conduct

              • 7 Use the organization's identity

                • 8 Maintaining the organization's financial and non-financial resources

                  • 9 Commitment to attend and leave

                    Module 2: Regulations and Legislation
                    • 1 Entities and labor organizations

                      • 2 Saudi labor system

                        • 3 Violations and Disciplinary Actions

                          • 4 Contract auditing and review

                            • 5 A culture of adherence to regulations, laws and decisions of the Shariah Board (Do the right thing)

                              • 6 Customer Due Diligence

                                • 7 Combating financial crimes and corruption

                                  • 8 Immediate reporting systems for financial crimes and corruption

                                    • 9 Disclosure Policy

                                      Module 3: Professional Rights and Duties
                                      • 1 The internal procedures and policies of the organization

                                        • 2 Powers and Responsibilities

                                          • 3 Life requirements at work (sleep - eating- vacations- sports- general health)

                                            • 4 Dealing with work stress

                                              • 5 Overtime

                                                • 6 Balancing work and personal life

                                                  Module 4: Confidentiality and Privacy
                                                  • 1 Types of information

                                                    • 2 Information security and confidentiality

                                                      • 3 Destruction of records or cognitive information

                                                        • 4 Declaration on social media

                                                          • 5 Information flow policy and recommendations

                                                            • 6 Document destruction

                                                              Module 5: Job Etiquette and Work Protocols
                                                              • 1 Uniforms and public etiquette

                                                                • 2 Etiquette for dealing with others in the work environment

                                                                  • 3 Etiquette for dealing with customers and maintaining their trust

                                                                    • 4 Etiquette for dealing with work teams

                                                                      • 5 Practices that violate public morals, traditions, religious doctrines, or any form of racism

                                                                        Program Requirements
                                                                        • Attach the graduation document provided that it has not been 1 year since graduation / or the academic record if you are a student

                                                                        The Financial Knowledge Pathways initiative targets fresh graduates and students, and if the conditions do not apply, registration will be canceled.

                                                                        Program Path

                                                                        Names of the training programs that are integrated (enriched) with the training program:

                                                                        • Not Available

                                                                        Names of the training programs that after the training program:

                                                                        • Not Available
                                                                        Program Method
                                                                        • Lecture
                                                                        • Case Studies
                                                                        • Brainstroming
                                                                        • Dialogue Teams
                                                                        • Role-play
                                                                        • Exercises and assignments
                                                                        Evaluation Method
                                                                        • Pre Exam
                                                                        • Post Exam
                                                                        Training Type
                                                                        • In Class Training
                                                                        • Online Training

                                                                        Add Comment

                                                                        CAPTCHA

                                                                        Realted Program

                                                                        Preparation Program for Professional Exam for Saudi Capital Market Rules and Regulations- (General Chapter)- (CME-1B)

                                                                        This training program aims to prepare participants with the knowledge and skills necessary to pass the mandatory exam for Saudi Capital Market Rules and Regulations- (General Chapter)- (CME-1B), This exam This exam is mandatory by the Capital Market Authority that is provided in cooperation with the Chartered Institute for Securities & Investment (CISI) to those who wish to work in the capital markets. This training program gives an overview of the Saudi capital market. In addition, it covers the most prominent topics related to the CMA regulations, such as the Securities Business Regulations, the Capital Market Institutions Regulations, in addition to the Anti-money Laundering and Counter-terrorist Financing rules, prohibitions and systems and controls.

                                                                        Details

                                                                        Preparation Program for the Professional Exam for Principles of Insurance (280)- LOMA

                                                                        The Associate, Life Management Institute (ALMI) awarded by Life Office Management Association (LOMA) is a global professional qualification that focuses on knowledge and skills relevant to the insurance industry and the financial services sector, in addition to being a standard of excellence in preparing industry experts. Principles of Insurance- LOMA 280 one of the subjects required to obtain the fellowship, it covers many modules such as principles of insurance, the process of becoming insured, and the policyowner’s contractual rights. The course includes information on the features of individual and group life insurance, health insurance, and annuity products.

                                                                        Details

                                                                        Preparation Program for the Professional Exam for Insurance Administration (301)- LOMA

                                                                        The Associate, Life Management Institute (ALMI) awarded by Life Office Management Association (LOMA) is a global professional qualification that focuses on knowledge and skills relevant to the insurance industry and the financial services sector, in addition to being a standard of excellence in preparing industry experts. Insurance Administration- LOMA 301 one of the subjects required to obtain the fellowship, it covers many modules such as individual and group life coverages, in addition to focusing on underwriting, reinsurance, claims, and customer service.

                                                                        Details

                                                                        Excellence Customer Experience

                                                                        Increasing competition has forced businesses to think carefully about deepening and improving their relationship with customers. Customer experience is the driver of organizations transformation and business development. This program focuses on developing and refining the skills of employees to improve the customer experience at all stages of engagement with the customer. The program also covers how to develop a basic model for improving customer experience that ensure customer satisfaction and loyalty, which results in increasing the organization's market share and maximizing its profits, in addition to developing a positive customer experience culture within the organization at all customer touchpoints.

                                                                        Details

                                                                        Effective Sales Skills in Insurance Companies

                                                                        A salesman is a reflection of the insurance organization, and he must have technical skills, excellent communication skills, and perseverance in order to build relationships of trust with customers to whom he proposes appropriate solutions, with the primary objective of achieving the company's sales goals efficiently. This Program covers the concept of and importance of sales, its basic stages and the characteristics of a successful sales person, as well as how to handle different types of customers, sales techniques, smart targeting, attracting customers, how to maintain their loyalty to the organization and how to maximize sales, in addition to focusing on the mechanism of dealing with objections and complaints effectively.

                                                                        Details

                                                                        Preparation Program for Credit Advisor Professional Exam- 4th Edition

                                                                        This training program aims to prepare participants with the knowledge and skills necessary to pass the mandatory professional exam for the credit advisor, which is intended for all employees of service delivery channels, customer care, & financing preparation in the banking & finance sectors This program is designed to familiarize participants with all financing products, instructions for providing a real estate/mortgage financing product, the mechanism for obtaining financing, the main steps, & documents for obtaining financing products, highlighting the Saudi company for credit Information & the credit report form, in addition to the operational & credit risks that customers may be exposed to, & how to manage those risks. Objectives, their nature, principles of conduct and work ethics, as well as a review of the relevant laws & regulations, which enable them to perform their duties towards customers & the beneficiary professionally & responsibly.

                                                                        Details

                                                                        Effective Communication Skills

                                                                        Communication is the basis of success, the greater the ability to communicate effectively, the greater the chances of success in work and personal life. This training program is designed to improve and develop the verbal and nonverbal communication skills of employees, and to provide participants with communication skills to achieve the goals of the communication process, in addition to developing the skills of listening, presentation, recitation and feedback, and understanding the purposes of body language to enhance the communication process.

                                                                        Details

                                                                        Debt Capital Markets

                                                                        Bonds are a type of debt which states a promise of payment by the bond issuer to the bond holder, according to specific terms at the time the bond is issued. The government is the largest issuer of bonds; long-term government bonds are issued to finance expenditures required by governments to support their countries, banks and large corporations are also major issuers of bonds. This program is designed to provide participants with a sound understanding of dealing in the debt and bond market and gain the ability to understand the different types of bonds and methods of evaluating and pricing them according to the return and to identify the risks associated with bonds and how to make the decision to invest in bonds

                                                                        Details

                                                                        Preparation Program for Professional Exam for International Introduction to Securities and Investment- (CME-1A)

                                                                        This training program aims to prepare participants with the knowledge and skills necessary to pass the exam for International Introduction to Securities and Investment- (CME-1A), This exam is mandatory by the Capital Market Authority that is provided in cooperation with the Chartered Institute for Securities & Investment (CISI) to those who wish to work in the capital markets. This training program covers several related topics such as introduction to the financial services sector, the economic environment, assets and capital markets, investment funds, regulations, and ethical principles as well as other financial products.

                                                                        Details

                                                                        Preparation Program for Compliance Foundation Professional Exam

                                                                        This training program aims to prepare the participants with the knowledge and skills necessary to pass the Compliance Foundation Professional Exam. The program covers issues related to regulatory compliance and the principles of compliance with legal requirements for providing financial services. In addition, the program reviews money laundering legislation, terrorist financing, and anti-fraud laws.

                                                                        Details

                                                                        Teamwork Skills

                                                                        There is a Chinese proverb that says: Behind every capable person there are capable people. Collaboration is a vital part of personal and professional life, so learning team development and organizational culture is a great start to a better future. This training program is designed to provide participants with the concept of team work, the mechanisms for building it, the importance of developing the group spirit among the participants, and mechanisms for increasing the degree of team cohesion, rooting group values and unifying the vision among team members, which increases the effectiveness of work teams and reduces friction and conflict between teams within the organization through Unity of vision and goals and achieving more effective results.

                                                                        Details

                                                                        Introduction to Financing & Investment

                                                                        Global capital markets are rapidly evolving, which necessitates the development of skills to identify financial and security risks as well as discovering the investment opportunities for business This program aims to introduce the principles of investment and financing and the distinction between personal and corporate investments in terms of the investment environment and how to make an investment or financing decision, as well as the impact of modern financial technologies on investment and financing operations

                                                                        Details

                                                                        Preparation Program for Retail Banking Foundations Professional Exam- Fourth Edition

                                                                        This training program aims to prepare the participants with the knowledge and skill to pass the Exam for the Retail Banking Foundations. This exam is mandatory by Saudi Central Bank (SAMA), intended for all front-line and Customer Care Department employees in banking sector in Saudi Arabia. This program is designed to introduce participants to the principles of customer service in the banking services sector, banking products and services provided to individuals, in addition to reviewing the mechanism of protecting bank customers, as well as reviewing the relevant laws and regulations that enable them to perform their duties towards customers and the beneficiary professionally and with full responsibility.

                                                                        Details

                                                                        Islamic Banking Basics

                                                                        This program is designed to introduce the ethics of financial transactions in Islamic banking, in addition to acquiring basic knowledge of Islamic banking transactions by identifying the Shari’a regulations for financial transactions, and banking services with Shari’a compliant. The program enables participants to gain the ability to distinguish the characteristics of an Islamic bank from a conventional bank, as well as learn about the principles and characteristics of accounting standards for Islamic financial transactions and operations in accordance with Shari’a regulations.

                                                                        Details
                                                                        We value your feedback

                                                                        Dear visitor, we hope that you will participate in improving and developing the services provided by the academy on the website.

                                                                        Was it easy to find what you were looking for on the Academy's website?
                                                                        Was the information presented on the Academy’s website sufficient and useful?
                                                                        Please share with us your suggestions for developing the website
                                                                        Thank you!