Investigate a complex or contentious claim on behalf of an insurance company. Responsible for establishing the cause of a loss and to determine whether it is covered by an insurance policy. May handle property claims involving damage to structures, and/or liability claims involving personal injuries or third-person property damage. Submit documentation to the insurance company describing the incident and recommendations for the claim amount.
ILA
Job Role
Risk Surveyor
Job Family Code
ILA
Job Family
Loss Adjustment/ Assessors
Investigate and inspect the site of the loss and gather evidence and photographs to assess the damage.
Determine whether there is coverage for the loss and estimate indemnification.
Collate and assess risk information on site by undertaking appropriate technical assessment in related field of experts.
Develop risk survey processes templates, and techniques required to classify risk.
Complete standard reports on claims for decision and make recommendations to underwriters about required improvements on policies to minimize losses.
Job Role
(Senior risk surveyor (type of product
Job Family Code
ILA
Job Family
Loss Adjustment/ Assessors
Manage and monitor field operations to ensure accurate valuations and judgments in a timely manner.
Investigate, analyse, and determine the extent of the organization's liability concerning the class of business.
Examine sites/ items to assess the potential financial risk posed by offering insurance coverage and provide underwriters with relevant information.
Advise underwriters and clients about the required improvements on the site/item to reduce risks.
Investigate suspicious claims and make final decisions in the claims process on validity and the claimant's policy coverage.
Job Role
Head of Loss Adjustment/ Assessors
Job Family Code
ILA
Job Family
Loss Adjustment/ Assessors
Contribute to the formulation of the overall organization's strategy, in collaboration with others in the executive team, focussing the organization's Loss adjustment/ Assessors' function.
Approve and ensure implementation of Loss adjustment/ Assessors' function policies and procedures and ensure its efficiency.
Manage Loss adjustment/ Assessors' function and ensures its compliance to regulatory requirements as well as market Standards.
Manage and monitor Loss adjustment/ Assessors' function budget for cost efficiency.
Manage internal and external relationships and represent the organisation in all business matters related to Loss adjustment/ Assessors' function.
Ensure all claims are adjusted properly and that adequate valuation methods and loss assessment were applied.