Program Brief
This training program aims to prepare participants with the knowledge and skills necessary to pass the mandatory professional exam for the credit advisor, which is intended for all employees of service delivery channels, customer care, & financing preparation in the banking & finance sectors This program is designed to familiarize participants with all financing products, instructions for providing a real estate/mortgage financing product, the mechanism for obtaining financing, the main steps, & documents for obtaining financing products, highlighting the Saudi company for credit Information & the credit report form, in addition to the operational & credit risks that customers may be exposed to, & how to manage those risks. Objectives, their nature, principles of conduct and work ethics, as well as a review of the relevant laws & regulations, which enable them to perform their duties towards customers & the beneficiary professionally & responsibly.
Sectors
Program Topic
- Credit
Job Families
Program Goals
At the end of the training program, the participant should be able to:
- Acquiring the knowledge, abilities & skills necessary to pass the mandatory professional exam for the credit counselor
- Increasing the knowledge of financing products for individuals, which helps to evaluate the appropriateness of the financing solution provided with the client’s needs, and evaluate the risks that the client may be exposed to.
- Full understanding of the credit risks that customers may be exposed to, in order to protect them efficiently & professionally.
- Get familiar with the relevant regulations & laws, to perform his job & fiduciary duties in accordance with the highest standards specified by law.
- Be aware of the most important operational risks, in order to support dealing with them according to the best applicable methods.
Jadarat
Program Agenda
Module 1: Financing Products
1 Financing Products and Services Rendered by Banks and Financing Companies to Individual Customers in KSA
2 Rules for Obtaining Financing Products
3 Consumer finance Controls
4 Regulations for Consumer Finance
5 Standard Form for Contracts of Real Estate Finance (Murabaha and Ijara)
Continued to Module 1: Financing Products
1 The rights of the lessor
2 Rights
3 Rules for disclosing the prices of financial
4 Practical exercises
Module 2: Financing Mechanism
1 Factors affecting the acceptance of applications for financing individual customers
2 Responsible lending Principles for individual customers
3 The main steps
4 Credit information companies
5 Practical exercises
Module 3: Introduction to Operational Risk Management
1 Unusual
2 KSA Legal framework for AML/CTF
3 Administrative reference for unusual
4 Regulatory procedures for dealing with unusual
5 Risk management
6 Practical exercises
Module 4: Customer credit risk
1 Customer Credit Risk and Impact Thereon
2 Financial Objectives Consistent with the Customer’s Financial Position
3 Other risks of individual credit
4 Collection Regulations and Procedures
5 Procedures for dealing with defaulting customers
6 Practical exercises
Module 5: Self-Management
1 Understanding the nature of Targets and How to Identify Them
2 Targets that are Achievable in Agreement with the Line Manager
3 Code of Ethics and Professional Conduct in Financial Institutions
4 Annex No. 1: Full or partial payment
5 Annex No. 2 A: Disclosure Form for Real Estate Finance Offer
6 Annex No. 2 B: Disclosure Form for real estate finance offer
Program Requirements
Not Available
Program Path
Names of the training programs that are integrated (enriched) with the training program:
- Not Available
Names of the training programs that after the training program:
- Not Available
Program Method
- Lecture
- Case Studies
- Dialogue Teams
- Exercises and assignments
Evaluation Method
- Pre Exam
- Post Exam
- Simulation Test for professional exam
Training Type
- In Class Training
- Online Training
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