Jadarat Card (Customer Focus)
Jadarat Description
Embraces customer focus and orientation as a key driver for success and makes decisions with the customers in mind, soliciting customer feedback and actively following-up.
Jadarat Type
Technical Competency
jadarat Code
T22
Level 2
Possesses specialised knowledge of the customer service activities and how to maintain good relationships with key customers. Seeks relevant information from the customers to understand their expectations and concerns, and initiates the necessary actions to respond to/address them in a customer-focused manner.