Jadarat Card (Customer Focus)
Jadarat Description
Embraces customer focus and orientation as a key driver for success and makes decisions with the customers in mind, soliciting customer feedback and actively following-up.
Jadarat Type
Technical Competency
jadarat Code
T22
Level 4
Uses full knowledge to create initiatives that proactively identify/ seek and address customer needs. Builds on own expertise to establish the standards for customer service delivery and excellence, to improve customer relationship in support of long-term interests and the enhancement of customer experience and satisfaction.