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Training Programs Overview
Elevate your skills with rigorous training programs that empower your career position.
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Elevate your skills with rigorous training programs that empower your career position.
Board secretaries have an important role to play as governance professionals in all types of organizations in the private, public, and non- profit sectors. Governance is about more than just complying with laws, regulations, standards, and codes; it is also about creating cultures of good practice. This means that board secretaries need more than the technical skills and experience to know what corporate governance practices are needed in an organization and why. They also need the emotional intelligence skills, and experience to ensure that they know how the practices typically would be implemented to work effectively. The modern board secretary provides professional guidance to shareholders, boards, individual directors, management, and other stakeholders on the governance aspects of strategic decisions. This training program designed to provide participants with the knowledge, skills and practical tips for carrying out their duties as board secretary. The program will be interactive and skills-based, providing participants with practical examples.
Explore ProgramCall centers are one of the most important marketing tools in serving distinguished customers and meeting their needs and expectations through professional communication with them, managing their objections and responding to their complaints. It is also an important tool in achieving customer satisfaction and loyalty to ensure repeat purchases. This training program focuses on providing participants with verbal and nonverbal communication skills, persuasion and influence skills, and enhancing professional behavior, in addition to developing techniques for dealing with the telephone, responding to objections, managing complaints and following up to achieve a unique customer experience.
Explore ProgramThe government sector is based on legal regulations and instructions that regulate the activities of each unit and determine the duties and rights of the parties concerned. The training program is designed to provide participants with the concepts of governance and their effective application in the financial sector. The program also aims to identify the legal foundations and regulatory instructions and adhere to them. It also addresses clarifying the types of financial crimes, their indicators and methods of managing their risks.
Explore ProgramThe Insurance Claims Handling Program focuses on providing participants with a comprehensive understanding of claims management. The program covers the fundamental principles of claims handling, an understanding of insurance products and related services, as well as the considerations and procedures involved in claims management. It also addresses the structure of the claims function, effective settlement methods, and the management of associated expenses. The objective is to enhance participants' ability to apply best practices in claims management, ensuring efficiency and fairness in processing and settlement. The program includes: • Registration fees and membership in the Chartered Insurance Institute (CII) • A preparatory program • Professional examination fees
Explore ProgramProperty and casualty insurance underwriting is one of the most important elements of success for insurance companies, since an underwriting officer assesses risk and analyzes data and actuarial software in order to determine likelihood and magnitude of risk. This training program is designed to develop the technical knowledge of participants by reviewing the stages of underwriting in detail with a focus on Property and Casualty insurance types including fire & allied perils, Business Interruption, and Home Insurance, as well as learning about reinsurance function and its relation to property and Casualty insurance.
Explore ProgramOur shared values connect us and guide us as one team.
4128 Program
3985 Program
3409 Program
3795 Program
Boost your capabilities with tailor-made programs designed to match your goals. Check our programs’ offerings
Meet our leading trainers who are ready to elevate your skills. Explore their tailored programs and unlock your potential!
We apply innovative learning techniques to deliver tailored solutions for all organizational levels.
Our expert instructors collaborate with you to craft a curriculum that targets your organization's unique challenges and objectives. From financial analysis and risk management to investment strategies, we provide customized training solutions to meet your needs.
We offer adaptable delivery options to suit your schedule and preferences, including on-site sessions, live online training, and hybrid models.
Our programs strengthen your team's expertise, covering everything from foundational principles to advanced techniques, ensuring they are fully prepared to navigate real-world financial challenges.
Our customized training programs promote teamwork and collaboration, delivering a unified learning experience that drives synergy and supports collective growth.
Individuals
Secretary and Administration
Organizations
