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(4.0/ 5) 5 Reviews
Join a comprehensive digital learning journey designed to reinforce ethical conduct, governance, and cybersecurity in the insurance sector. Gain practical knowledge that enables you to protect data, make more compliant and effective decisions, and strengthen professional practices.
(4.0/ 5)
5 Learner Rating
The program is a digital training pathway designed to develop trainees’ foundational and practical knowledge in ethical conduct, corporate governance, and risk management within the insurance sector. It covers key topics such as fair treatment of customers, the customer journey map, fit and proper criteria, integrity indicators, soundness of judgment, knowledge and experience, as well as the risk management framework and the requirements of risk management committees. The program also addresses compliance and internal audit functions, complaint handling mechanisms, regulatory aspects related to the insurance market, data protection, and key cybersecurity measures. It is built around clear learning objectives and skill-based performance indicators, supporting the development of professional and regulatory awareness and helping participants apply sound practices and make more effective decisions within the insurance environment. The content of this digital program was developed based on the training materials for the Insurance Fundamentals Professional Certification Program.
Banking
Capital Market
Insurance
Financing
Underwriting
Claims
Reinsurance
Insurance
Not Exist
Insurance sector
Insurance sector
Self Learning
Course Objectives
Learning Objectives
Fair treatment of customers
Corporate Governance
Internal Control System
Data protection
Activity
Summary
Program Objectives
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Module Five:Governance, Professional Ethics, and Customer Protection in Insurance
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Understand the principles of ethical conduct and fair treatment of customers in the insurance sector.
Identify the key concepts of corporate governance and their importance in promoting transparency.
Explain the fit and proper requirements applicable to owners and senior management in insurance companies.
Understand internal control and risk management systems and their role in supporting the stability of insurance companies.
Distinguish between compliance and internal audit functions and understand how each is implemented.
Identify complaint-handling procedures and approaches to enhancing the customer experience in insurance companies.
Understand data protection and cybersecurity requirements, as well as the associated legal and regulatory obligations.
Apply governance, internal control, and compliance principles to practical situations in the insurance workplace.
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