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The program focuses on providing participants with a comprehensive understanding of claims management. It covers the fundamental principles of handling claims, understanding insurance products and related services, as well as the key considerations and procedures involved in claims management. The program also addresses the structure of the claims function, effective settlement processes, and the management of related expenses. The goal is to enhance participants’ ability to apply best practices in claims management to ensure efficiency and fairness in processing and settlement. The program is delivered in collaboration with the Chartered Insurance Institute (CII) and includes: registration and membership fees with the CII, a preparatory course, and the professional exam fees.
Insurance
Operations
Not Exist
Lecture
Brainstroming +2
Lecture
Brainstroming
Practical Implementation
Dialogue Teams
Pre Assessment
Post Assessment +1
Pre Assessment
Post Assessment
Simulation Test for professional exam
Claims
Policy Operations
Reinsurance
Claims
Policy Operations
Reinsurance
This provides you with the opportunity to select the available times that suit you best for participation in our program. These times represent slots during which we are ready to welcome you and provide assistance and guidance.
Self Learning
Module 1: The General Principles in the Claims Handling process
Module 2: Insurance Products and Associated Services
Module 3: Claims Considerations and Administration
Module 4: Claims Handling Procedures and related Claims Services
Module 5: The Claims Function and How it may be Structured
Module 6: Claims Settlement
Module 7: Expense Management
Understanding the general principles of the claims handling process.
Become familiar with insurance products and associated services.
Understand claims considerations and administration.
Understand claims handling procedures and related claims services.
Explore the claims function and how it is structured.
Understand claims settlement.
Gain awareness of expense management.
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