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Comprehensive Program for Developing Skills of Insurance Brokerage Employees Register now to gain the essential skills needed to manage the customer lifecycle, including targeting, acquisition, and building strong client relationships.
Customers are the key to the success of insurance brokerage companies, which is formed through effective recruitment processes and the provision of distinguished customer services. This program provides participants with the necessary skills to manage the customer's life cycle from targeting, attracting, selling, and customer service. The program also deals with the importance of customer service in terms of maintaining and developing the relationship with the customer in order to form a portfolio of insurance products that suit the different needs of the customer.
Insurance
Customer Orientation
Not Exist
Lecture
Brainstroming +2
Lecture
Brainstroming
Practical Implementation
Dialogue Teams
Pre Exam
Post Exam
Purchase Program
( 0)Available
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This provides you with the opportunity to select the available times that suit you best for participation in our program. These times represent slots during which we are ready to welcome you and provide assistance and guidance.
In Class Training-Online Training
Insurance brokerage market in Saudi Arabia
The regulations governing the work of insurance brokers in the Saudi market
The role of insurance brokers to meet customers' needs and services provided by insurance brokers
The role of insurance brokers in combating money laundering
In Class Training-Online Training
Target customers and how to reach them
Exploring Opportunities
Effective communication skills
Strengthening relationships by building customer credibility and ensuring loyalty
Finding customer interest
Providing solutions
Turning Objections into Opportunities
Develop a positive approach to generating predictable sales results
In Class Training-Online Training
Concept and stages of the sales process
Various selling styles
Secrets and features of a successful salesman
Planning for customer selection
Who are the clients to avoid?
6. The most important methods for completing negotiations and reaching a successful deal
6.1 Preparing for a successful negotiation
6.2 Contents of the negotiation plan
6.3 The Psychology of Successful Negotiation
6.4 Active Listening for Successful Negotiation
In Class Training-Online Training
Who is the client
Recognize the patterns of client and deal with them
The development of the relationship with the client
Achieving and maintaining customer loyalty and retention
Customer complaints
The role of insurance brokerage companies in dealing with customer complaints
Problem control
The importance of customer satisfaction
Client Relationship Management CRM
Customer retention
Getting to know the insurance brokerage market in the Kingdom of Saudi Arabia and the regulatory systems to understand the nature of the work of insurance brokerage companies and the factors affecting them.
Understand the role and responsibilities of an insurance broker in understanding clients' needs to provide appropriate insurance contracts.
Knowing the characteristics and tasks of the distinguished salesman in the field of insurance, which contributes to achieving sales targets.
The ability to apply the main stages of the sales process and negotiation skills to complete the sales closing.
Provide quality customer service to achieve high customer satisfaction.
