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Marketing concepts have evolved rapidly, placing significant emphasis on the promotional and sales tools that drive success. With advances in communication technology, the telephone has become a strategic tool to boost sales and achieve organizational objectives. The Tele-Sales Skills Program focuses on practical strategies to leverage the telephone effectively for measurable marketing results. It also provides best technical practices and key guidelines to enhance the performance and professionalism of tele-sales operators.
Marketing concepts have developed rapidly, which has given great attention to the promotional and sales tools that support them. With the advancement of communication technology, the focus has turned to the phone as a sales tool to achieve an increase in the volume of sales. The Tele-sales Skills Program is centered on the practical aspects of how to use the telephone as a sales tool to achieve the marketing objectives of organizations. The program also addresses the best technical practices in using the telephone and key recommendations to improve the performance of tele-sales operators.
Banking
Customer Relationship Management
Not Exist
Lecture
Pre Assessment
Post Assessment +1
Pre Assessment
Post Assessment
Discussion Panel
1. Customer Care
This provides you with the opportunity to select the available times that suit you best for participation in our program. These times represent slots during which we are ready to welcome you and provide assistance and guidance.
In Class Training-Online Training
In Class Training-Online Training
In Class Training-Online Training
In Class Training-Online Training
Be Familiar with modern concepts and methods of selling over the phone to reduce sales losses.
Gain necessary skills to deal with customers over the phone to increase sales volume.
Be fully aware of the rules of etiquette in telephone communications to speak professionally with customers and thus maintain them as permanent customers.
Enhance customer listening and speaking skills to build an outstanding customer experience.
Applying Persuasion Techniques and Effectively Closing Sales
