CRM (Customer Relationship Management) is one of the most important tools for supporting and growing an organization. To maintain continuity in the market, an organization's real wealth is its customers. A successful business depends on communicating with clients effectively, understanding them better, and meeting their expectations. Through this training program, students will learn to understand the concepts, importance, and stages of customer relationship management and to achieve sustainable results, as well as understand the types of customers and to apply an efficient and effective customer relationship management system.

The LIBF Level 3 International Banking & Finance Certificate– Foundation (IBCF) aims to develop an individual or team’s knowledge and understanding of banking and finance, as well as to equip them with the skills required to be a modern banker. IBCF will prepare individuals and teams with essential knowledge of the financial services environment, regulatory requirements, banking products and services.

Globalization, automation, digitalization and changes in workforce patterns over the past five years, and most recently due to the COVID-19 pandemic, have made rapid business transformation a necessity for organizations to change the way they think and act to keep pace with developments. In this training program, participants obtain the skills necessary to manage change by developing critical skills and familiarizing themselves with the tools to implement change accurately and smoothly, thus positively impacting the organization's growth and success, as well as its ability to remain competitive in the field of business.

Since the financial statements provide us with historical information and aggregate figures, the decision maker needs tools that enable him to enter into the details of this information and the indicators that show the relationship between them. This program provides the participants with basic knowledge required to analyze the financial statements and how to use the extracted indicators in evaluating the firms performance, making decisions, and drawing up future plans and policies .

This training program provides participants with knowledge and skills related to the insurance claims department and its functions, claims philosophy, various types of reserves, as well as a review of methods for combating fraud in insurance claims, unwarranted overpayments of claims amounts, estimating the claims provision, as well as describing the role of reinsurance in managing catastrophic claims.

The issuance of the new Saudi Mortgage Law in 1442h, strengthened and boosted the real estate financing products for individuals in the Kingdom of Saudi Arabia, as it achieved the necessary guarantees when practicing Mortgage financing by setting measures that protect the creditor, debtor and guarantor in the credit process. Participants in this program learn about the knowledge and skills related to the credit cycle of Mortgage Financing, the relevant laws and regulations, as well as the practical application of quantitative analysis in the measurement of risk.

Laws and regulations for combating money laundering and terrorist financing have been enacted at the international and local levels, to enhance the ability of financial institutions to prevent the occurrence of these financial crimes. This program explains the standards related to combating money laundering and terrorist financing, as well as local and international legislation and relevant best practices. It also shows the role of the board of directors and the executive management in financial and non-financial institutions and non-profit organizations in supporting the anti-money laundering and terrorist financing program.

The Certificate in Insurance is a core qualification for staff working across all sectors of insurance. This Certificate develops core knowledge of the key disciplines needed through covering basic general insurance principles including the regulatory environment, key disciplines of underwriting and claims, in addition to popular insurance products. Insurance Broking Fundamentals (I10) counts towards achieving the Certificate in Insurance, which provides participants with the required knowledge and skills for the roles and responsibilities of insurance broking organizations, including Their interaction with insurers and clients; in addition to regulatory and financial issues affecting them.

To combat Fraud threats, laws and regulations have been enacted that make financial services responsible for preventing those threats. This program is designed to provide candidates with a proper understanding of fraud, its types, its indicators, methods of Fraud detection, investigation and prevention, different tools available to counter fraud in financial Sectors.

The Kingdom of Saudi Arabia views real estate as one of the most preferred investments, which is characterized by a high degree of stability compared to other investments, also real estate investments are known for their attractive profits and long-term capital appreciation. In this training program, participants will become familiar with real estate investments, professional methods for assessing investment opportunities, as well as the techniques that make a profitable and successful investment possible.

This training program aims to prepare participants and provide them with the knowledge and skills needed to pass the professional exam and obtain the Certified Fraud Examiner (CFE) certification, which is awarded by the Association of Certified Fraud Investigators (ACFE), one of the largest anti-fraud training and education bodies in the world. This program is designed to impart knowledge of complex financial transactions and understanding of forensic and forensic methods and sciences, how to spot fraud allegations, as well as technical report writing skills.

Wealth management is an art based on the quality of financial advice provided by qualified advisors who can develop and implement the most appropriate strategy for each client based on their needs, future expectations, and risk tolerance. This training program is designed to develop participants' skills in financial planning and setting investment objectives for managing clients' assets, in addition to financial consulting skills to analyze investments and investment products available in the market and provide the most appropriate solutions and products to meet clients' needs, their future expectations, and attain their financial goals.

You've probably heard of the term "Block chain", right? but you don't really know how it works? What are its applications? Many people refer to Block chain technology as the "The Internet of Money", also it has been one of the fastest growing information technologies of the past decade. Therefore, this training program is designed to cover the fundamentals of Block Chain and its applications, as well as the challenges and risks involved with its various applications.

This training program aims to prepare the participants with the knowledge and skills necessary to pass the Certified Compliance Officer professional exam (CCO). Participants in this training program will learn how to effectively perform the duties of a compliance officer and methods for managing non-compliance risks, as well as implement risk-based anti-money laundering programs and develop relevant internal control mechanisms.