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4 Reviews
Register now to participate in this specialized training program. Professional communication is a fundamental aspect of human relationships in general and in the insurance field in particular. This program aims to equip participants with the knowledge and skills necessary to understand the foundations and principles of human relationships, and apply the best methods of communication with others by exploring different communication behaviors and methods. It also reviews the stages of communication and feedback, and helps participants understand how to deal with various personality types.
4 Reviews
Professional communication skills are considered an important factor in any relationship in general and in insurance specifically, and therefore, any servicing industry, including insurance, highly regard the basic principles that control the behavior and communication with others as it gives them an edge in understanding different personalities in future clients and the best ways to deal with them. This skill-based course in Professional communication skills in insurance is ideal for any candidates looking to communicate in the right way, effectively, efficiently and successfully with other people as communication in insurance is a core element in favoring one company over another. The topics we concentrate on include; principles and foundations of human relations, basic principles that govern human communication and behavior, communication process, criticism and personality types.
Insurance
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Personal Skills and Self-Development
Not Exist
Lecture
Case Studies +3
Lecture
Case Studies
Brainstroming
Practical Implementation
Dialogue Teams
Pre Exam
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This provides you with the opportunity to select the available times that suit you best for participation in our program. These times represent slots during which we are ready to welcome you and provide assistance and guidance.
Online Training
What is communication?
How do we communicate?
Other factors in communication
What can we offer when facing risks (insurance)
Online Training
How to present the risk?
Language barriers
Cultural barriers
Differences in time and place
Online Training
Pitch strength
Truth about Tone
Interpretation of gestures and subconscious gestures
How to speak like a STAR
Online Training
Online Training
Seven ways to listen better today
Understanding active listening
Sending good signals to others
Open questions
Closed questions
Interrogatory questions
Estimating questions
Online Training
Handling all of the 13 personality styles
The 13 styles and dealing with risk (Insurance)
Human representative systems and protection from risk
How to effectively deal with an angry customer
Understand the different ways to influence, communicate effectively and deal with clients with high efficiency.
Comprehend the principles and foundations of human relations, and the skills to develop positive feelings and human relations towards others and how to manage them effectively.
Implement the elements of the communication process, both verbal and non-verbal and apply them to his job effectively.
Receiving criticism, as well as give criticism in a constructive way that will lead to a positive final outcome.
Acquire the necessary skills in dealing with different types of clients, and problem solving skills that impact our personalities in order to achieve desired goals effectively.
