It is no surprise that fraud has accompanied insurance since its inception, but the origins of this practice and the method by which it operates have evolved over time, and numbers of insurance fraud incidents have recently increased. This program is designed to provide candidates with a proper understanding of; fraud, its types, its indicators, methods of Fraud detection, investigation and prevention, different tools available to counter fraud in different lines of business in insurance.

This training program aims to prepare participants with the knowledge and skills necessary to pass the mandatory exam for Saudi Capital Market Rules and Regulations- (General Chapter)- (CME-1B), This exam This exam is mandatory by the Capital Market Authority that is provided in cooperation with the Chartered Institute for Securities & Investment (CISI) to those who wish to work in the capital markets. This training program gives an overview of the Saudi capital market. In addition, it covers the most prominent topics related to the CMA regulations, such as the Securities Business Regulations, the Capital Market Institutions Regulations, in addition to the Anti-money Laundering and Counter-terrorist Financing rules, prohibitions and systems and controls.

A salesman is a reflection of the insurance organization, and he must have technical skills, excellent communication skills, and perseverance in order to build relationships of trust with customers to whom he proposes appropriate solutions, with the primary objective of achieving the company's sales goals efficiently. This Program covers the concept of and importance of sales, its basic stages and the characteristics of a successful sales person, as well as how to handle different types of customers, sales techniques, smart targeting, attracting customers, how to maintain their loyalty to the organization and how to maximize sales, in addition to focusing on the mechanism of dealing with objections and complaints effectively.

Customers represent the cornerstone of the survival and growth of profitable business sectors, and in light of the high competitiveness in the banking sector and the convergence of services and products provided, the customer service component and the level and quality of presentation remain an essential factor in the customer’s continuity. The program provides participants with the concepts and means of managing distinguished customer service to achieve this factor, in addition to the best practices in managing customer complaints.

Since the financial statements provide us with historical information and total figures, the decision maker needs tools that enable him to enter into the details of this information and the indicators that show the relationship between them. Therefore, close knowledge of the tools of planning, analysis and financial forecasting is one of the basic skills needed to manage the financial resources of the enterprise. This program provides participants with the basic knowledge to analyze financial statements and how to use the extracted indicators in evaluating the performance of the enterprise, making decisions and drawing future plans and policies for it.

This training program aims to prepare participants with the knowledge and skills necessary to pass the Insurance Foundations Professional Exam (IFCE). This exam is mandatory for all employees of the insurance sector in the Saudi market. During this program, the participant will learn about the elements of insurance and the principles associated with them. This program also highlights the main functions of insurance companies and the products they provide to protect individuals and companies from the risks they are exposed to.

This training program aims to prepare the participants with the knowledge and skills necessary to pass the Compliance Foundation Professional Exam. The program covers issues related to regulatory compliance and the principles of compliance with legal requirements for providing financial services. In addition, the program reviews money laundering legislation, terrorist financing, and anti-fraud laws.

Money Laundering schemes is a global phenomenon that ruins economies of entire countries from one aspect, as well as being a main source of financing terrorism. Therefore, most countries have worked together to formulate certain rules and guidelines to fight it, and the insurance industry is not safe from money laundering and is one of the industries exposed and used for money laundering and terrorism funding. This program is designed to provide candidates working in the insurance sector with a proper understanding of Anti-Money Laundering & Financing Terrorism, how to detect it, the different forms of fraud in insurance & the various strategies for combating it. Also, candidates will be exposed to the main international organizations that work in this area beside the Saudi Central Bank regulations that must be complied with.

Global capital markets are rapidly evolving, which necessitates the development of skills to identify financial and security risks as well as discovering the investment opportunities for business This program aims to introduce the principles of investment and financing and the distinction between personal and corporate investments in terms of the investment environment and how to make an investment or financing decision, as well as the impact of modern financial technologies on investment and financing operations

This program is designed to introduce the ethics of financial transactions in Islamic banking, in addition to acquiring basic knowledge of Islamic banking transactions by identifying the Shari’a regulations for financial transactions, and banking services with Shari’a compliant. The program enables participants to gain the ability to distinguish the characteristics of an Islamic bank from a conventional bank, as well as learn about the principles and characteristics of accounting standards for Islamic financial transactions and operations in accordance with Shari’a regulations.

Increasing competition has forced businesses to think carefully about deepening and improving their relationship with customers. Customer experience is the driver of organizations transformation and business development. This program focuses on developing and refining the skills of employees to improve the customer experience at all stages of engagement with the customer. The program also covers how to develop a basic model for improving customer experience that ensure customer satisfaction and loyalty, which results in increasing the organization's market share and maximizing its profits, in addition to developing a positive customer experience culture within the organization at all customer touchpoints.

This training program aims to prepare participants with the knowledge and skills necessary to pass the exam for International Introduction to Securities and Investment- (CME-1A), This exam is mandatory by the Capital Market Authority that is provided in cooperation with the Chartered Institute for Securities & Investment (CISI) to those who wish to work in the capital markets. This training program covers several related topics such as introduction to the financial services sector, the economic environment, assets and capital markets, investment funds, regulations, and ethical principles as well as other financial products.

With the growing competition in today's world, "customer service" is one of the most important factors that determine the extent to which organizations succeed in developing and maintaining business. This program is designed to familiarize participants with the “customer service” skills needed to deliver a unique and distinct “customer experience”; It includes understanding customer expectations, meeting their needs to ensure their satisfaction, and earning their loyalty. Giving them a comprehensive perception of customer service culture in successful companies. The program also addresses the legislative and regulatory environment that governs the relationship of insurance companies to their customers.

In light of the growing interest in actuarial sciences worldwide, and the significant increase in demand for it, the Society of Actuaries SOA is eager to prepare and welcome the next generation of actuaries, through a series of professional exams specialized in the actuarial field. This training program is designed to qualify participants and provide them with the knowledge and skills necessary to pass the P Exam (probability), through familiarity with fundamental probability tools for quantitatively assessing risk The application of these tools to problems encountered in actuarial science is emphasized. As well as a comprehensive understanding of calculus and basic knowledge of insurance and risk management.